Patient Enrollment Manager

Envita Medical Center

. Prepare, facilitate and document the nonclinical aspects of physician-led Zoom consultations .

Posted 11/8/2026full-timeScottsdale • Arizona • United StatesJunior💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare patient enrollment and operational coordination, with a strong focus on relationship management and communication. Proficient in using patient management systems and CRM tools to enhance workflow and ensure compliance with healthcare regulations.

Highest-signal resume keywords

Healthcare Patient EnrollmentPatient Management SystemsLeadership and CoachingOperational CoordinationHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Consultation CoordinationLaboratory CoordinationFunnel Metrics InterpretationEMR ProficiencyZoom Facilitation

Soft Skills

Exceptional CommunicationEmotional IntelligenceStrategic JudgmentAttention to DetailOrganizational Skills

Tools & Technologies

Practice FusionMicrosoft OutlookMicrosoft TeamsMicrosoft ExcelSalesforce

Industry Keywords

Patient ServicesClinical-Adjacent OperationsConsultative Relationship ManagementOSHA CompliancePhlebotomy

About the role

Key responsibilities & impact

Prepare, facilitate and document the nonclinical aspects of physician-led Zoom consultations
Confirm patient understanding and next-step ownership while physicians retain responsibility for clinical recommendations
Develop trusting patient and family relationships and address emotional and practical concerns
Guide voluntary informed enrollment decisions and coordinate approved resources without pressure or misleading claims
Oversee the consultation-to-arrival process, including records, remote laboratory testing, documentation, financial-process coordination, scheduling and readiness milestones
Lead and coach assigned enrollment team members, set priorities, audit follow-through, resolve handoff gaps and maintain accountability
Use patient management systems, Zoom and enrollment trackers to document contacts, barriers, owners, deadlines and results
Partner with physicians and clinical, administrative, financial and scheduling teams
Analyze funnel and onboarding trends and implement workflow improvements
Participate in daily morning planning and end-of-day debriefs; maintain accurate Planner task status, ownership and deadlines
Verify lab quotes and physician orders, prepare kits, requisitions and in-clinic or remote draw documentation, and coordinate with LabCorp, Sonora Quest and specialty laboratories
Track outstanding lab orders and results through approved portals and spreadsheets; investigate missing or delayed items and alert the appropriate clinical team
Manage external referrals, appointment logistics, patient instructions and appointment cards
Maintain Practice Fusion records, uploads and communications; assist with phones, email, scanning and filing
Coordinate with patients, physicians, nursing, phlebotomy, billing and external partners while complying with HIPAA, OSHA, Trainual/SOP requirements and nonclinical-duty limits

Requirements

What you’ll need

Proven success in complex healthcare patient enrollment, medical consultation coordination, patient services leadership, clinical-adjacent operations or consultative relationship management
Direct leadership and coaching experience strongly preferred
Exceptional verbal and written communication
Confident presence alongside physicians
Advanced emotional intelligence
Strategic judgment and calm under pressure
Sophisticated operational coordination
Ability to understand evolving clinical pathways without acting as a clinician
Comfortable facilitating physician-led Zoom conversations
Experience using CRM/tracking systems
Ability to interpret funnel metrics and drive cross-functional improvements
Approximately 1–2 years in medical administration, patient services, laboratory coordination or comparable clinical-office support
Strong organizational, service and communication skills
Comfort with EMR and Microsoft Outlook, Teams and Excel
Attention to detail and ability to manage competing priorities
Working knowledge of HIPAA and OSHA
Preferred experience with Practice Fusion or similar EMR, lab portals, lab kits/requisitions, LabCorp/Sonora Quest or specialty laboratories, physician referrals, SharePoint/Planner/Salesforce, and direct patient contact
Clinical licensure is not specified as a requirement
Not a clinical decision-making role