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Data Center Surge Lead – Travel Team
EOS IT Solutions. Lead mobile teams supporting data center deployments and operations across North America .
About the role
Key responsibilities & impact- Lead mobile teams supporting data center deployments and operations across North America
- Quickly establish structure, direct technical teams, and ensure successful deployment, repair, and recovery activities
- Lead teams of 6-10 technicians during deployments and operational recovery efforts
- Assign work, set priorities, and drive productivity and accountability
- Manage deployment projects, break/fix activities, and SLA-driven ticket work
- Assess site conditions and implement plans to improve performance and reduce backlogs
- Serve as the primary on-site contact for site leadership, SDMs, and client stakeholders
- Provide hands-on support with rack and stack, fiber installation/testing/troubleshooting/splicing, and hardware repair/break/fix activities
- Ensure work meets quality, safety, and operational standards
- Support deployments lasting 2-4+ weeks
Requirements
What you’ll need- 4+ years of experience in data center operations, deployments, or hardware support
- Strong experience with rack and stack, fiber infrastructure, and break/fix work
- Prior experience leading technical teams in fast-paced environments
- Strong organizational, communication, and decision-making skills
- Ability to take ownership and perform effectively in high-pressure situations
- Lift up to 50 lbs regularly and 100 lbs occasionally
- Ability to stand for extended periods and work in data center environments
- Manual dexterity for handling cabling and hardware components
- Ability to travel 70-90% throughout North America
- Ability to deploy within 24-48 hours' notice
- Flexibility for overtime, weekends, and variable shifts
Benefits
Comp & perks- $250/week Travel Bonus
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually
- Occasional overtime and bonus opportunities
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)