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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payments systems, regulations, and emerging trends while effectively developing and delivering educational programs for financial services professionals. Strong presentation and communication skills are essential for engaging with industry audiences and translating complex information into practical insights.
Highest-signal resume keywords
Payments Systems KnowledgeEducational Program DevelopmentPublic Speaking ExperiencePayments Certification (AFPP, AAP, APRP, NCP)Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payments EducationContent DevelopmentWebinar FacilitationResearch SkillsProject Management
Soft Skills
Exceptional Presentation SkillsStrong Communication SkillsAbility to Work IndependentlyTeam Development
Tools & Technologies
Digital WalletsFraud TechnologiesOpen BankingTokenization
Certifications & Qualifications
AFPPAAPAPRPNCP
Industry Keywords
Emerging PaymentsFaster PaymentsPayment InnovationFinancial ServicesRegulations
About the role
Key responsibilities & impact- Lead the payments education function, set priorities, support team development and ensure programs meet organizational and member needs
- Lead education on emerging and faster payments, including real-time and instant payments, digital wallets, account-to-account payments, open banking, embedded payments, tokenization, fraud technologies and evolving trends
- Develop and deliver educational programs, webinars, workshops, publications and learning tools
- Research and create content covering emerging payments, ACH, cards, wires, checks, rules and regulations
- Present at conferences, seminars, webinars and industry events, representing EPCOR as a knowledgeable voice in the payments industry
- Provide expert guidance to members on payments rules, regulations, industry developments and emerging trends
- Create and maintain educational resources supporting ongoing professional and industry learning
- Partner with internal teams on curriculum development, communications and member engagement
- Monitor payments landscape changes and translate complex developments into clear, practical information for financial institutions
- Identify emerging topics and opportunities to strengthen EPCOR’s education offerings
- Travel up to 20%
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and experience
- 5 years of experience in the financial services industry
- 4 years of experience in training, facilitation or public speaking
- Strong knowledge of payments systems, rules, regulations and industry trends
- Exceptional presentation, communication and writing skills
- Ability to manage multiple projects, establish priorities and work independently
- Payments certification such as AFPP, AAP, APRP, NCP or similar credential
- Preferred: AFPP certification
- Preferred: Experience with emerging payments, faster payments or payment innovation
- Preferred: Experience developing educational content or programs for financial services professionals
- Preferred: Experience presenting to financial institutions, industry groups or professional audiences
Benefits
Comp & perks- 37.5-hour work week
- Paid vacation and sick time
- Federal Reserve paid holidays
- Medical plans with FSA and HSA options
- Vision and dental coverage
- Paid life insurance
- Short-term and long-term disability coverage
- Retirement plan featuring a 14% employer contribution
- Employee Assistance Program
- Remote work environment designed for flexibility
- Professional development opportunities
