Technical Consultant – Mid-Level/Senior, ServiceNow, App Engine, ITOM, CMDB

EPI-USE Brasil

. Hands-on work on ServiceNow implementation and enhancement projects .

Posted 11/5/2026contractRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive hands-on experience in ServiceNow implementation and enhancement, with a strong focus on custom application development, process automation, and adherence to development best practices. Proficient in testing, issue resolution, and collaboration with cross-functional teams to deliver effective ServiceNow solutions.

Highest-signal resume keywords

ServiceNow ImplementationJavaScript ProficiencyApp Engine DevelopmentITSM ExperienceCSA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Custom Application DevelopmentBusiness Rules DevelopmentClient Scripts DevelopmentUI Policies DevelopmentACLs DevelopmentScript Includes DevelopmentIntegrations ExperienceTesting and TroubleshootingProcess AutomationCMDB Knowledge

Soft Skills

CollaborationTechnical Autonomy

Tools & Technologies

ServiceNowFlow DesignerService PortalEmployee CenterWorkspaceUI BuilderREST APIsMID Server

Certifications & Qualifications

CSA CertificationCAD Certification

Industry Keywords

CMDBCSDMITOMGo-Live SupportUser Acceptance Testing

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact

Hands-on work on ServiceNow implementation and enhancement projects
Development of custom applications
Automation of processes, portals, workflows, security, and CMDB
Configuration and development of ServiceNow solutions
Test execution, issue resolution, and user acceptance testing
Go-live support
Collaboration with Architecture, BPC, QA, and project management teams

Requirements

What you’ll need

Solid ServiceNow experience at a strong mid-level or senior level
Proficiency in App Engine, Flow Designer, and JavaScript
Development experience with Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes
Experience with Service Portal/Employee Center and ITSM
Practical knowledge of CMDB, CSDM, and ITOM fundamentals
Experience with integrations, deployment, testing, and troubleshooting
Technical autonomy and adherence to development best practices
Nice to have: Workspace, UI Builder, IRE, CMDB Health, Discovery, MID Server, and REST APIs
CSA and/or CAD certifications are desirable

Benefits

Comp & perks

Opportunity to participate in projects for major clients with significant market impact
Award-winning team recognized as a reference in SAP HXM solutions
Cutting-edge technologies, including SAP S/4HANA, ERP, SAP BTP, SuccessFactors, WorkForce, ServiceNow, and much more
Recognition as a Great Place to Work and for delivery excellence
Collaborative culture focused on innovation and professional development
Inclusive environment that encourages applications from people of all backgrounds, identities, races, cultures, beliefs, religions, sexual orientations, and people with disabilities