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EPIC Insurance Brokers & Consultants

Commercial Insurance Account Manager – Entertainment

EPIC Insurance Brokers & Consultants

. Participate in the production of new and renewal commercial insurance business .

Posted 10/17/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial insurance account management, including client relationship management, problem-solving, and effective communication. Proficient in managing renewal processes and developing proposals to meet clients' insurance needs.

Highest-signal resume keywords
Commercial Insurance Account ManagementProperty & Casualty LicenseClient Relationship ManagementProblem-Solving AbilityAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance Data AnalysisProposal DevelopmentRenewal Process ManagementClaims ResolutionRisk Management
Soft Skills
Professional Written CommunicationVerbal CommunicationAdaptabilityMental ConcentrationTeam Leadership
Tools & Technologies
Software Systems
Certifications & Qualifications
Property & Casualty License
Industry Keywords
Entertainment Industry ExperienceCommercial InsuranceClient ServiceAccount ManagementInsurance Programs

About the role

Key responsibilities & impact
  • Participate in the production of new and renewal commercial insurance business
  • Provide high-level service to new and existing entertainment industry clients
  • Handle assigned renewal and new business from the production team, call-ins, referrals, and expanded networks
  • Maintain and strengthen relationships with prospects, clients, insurance buyers, and company contacts
  • Manage day-to-day account responsibilities and renewal processes
  • Resolve client problems and respond to client questions
  • Monitor clients’ insurance programs for changes
  • Facilitate claims resolution
  • Coordinate delivery of value-added services
  • Complete applications and billing activities
  • Resolve collection problems
  • Correspond with carriers
  • Provide customer status reports
  • Coordinate and follow up on audits
  • Attend sales meetings
  • Review production reports and support internal staff information requests
  • Determine risk management and coverage needs for effective insurance programs
  • Coach, direct, and supervise account support staff
  • Develop proposals and present them to close and renew accounts
  • Support marketing strategy development and execution
  • Follow company new business and renewal processes
  • Manage entertainment and new business development expenses
  • Use enabling technology to deliver services efficiently
  • Perform other duties and special projects as assigned

Requirements

What you’ll need
  • Strong professional written and verbal communication skills
  • High attention to detail
  • Ability to learn and understand software systems quickly
  • At least 5+ years of commercial insurance account management experience
  • Current property & casualty license
  • Entertainment industry experience is nice to have but not required
  • Ability to adapt to changing priorities and deadlines
  • Problem-solving ability
  • Bachelor’s degree preferred
  • Minimum of 5 years’ experience in this role or a similar role
  • Ability to maintain visual attention and mental concentration for significant periods
  • Ability to solve complex problems and handle variable situations
  • Ability to read, analyze, and interpret insurance data
  • Ability to understand, interpret, and implement procedures
  • Must live in Tennessee, preferably Middle Tennessee
  • Ability to come to the Nashville, Tennessee office as needed

Benefits

Comp & perks
  • Bonuses may be available
  • Comprehensive benefits package
  • Generous paid time off
  • Managed PTO for salaried/exempt employees
  • 12 company-observed paid holidays
  • 4 early-close days
  • Paid parental leave
  • Pregnancy disability and bonding leave
  • Organ donor/bone marrow donor leave
  • $1,500 employee referral bonus per hired referral
  • Employee recognition programs, awards, and trips
  • Employee Resource Groups, including Women’s Coalition and EPIC Veterans Group
  • Mentorship Program
  • Tuition Reimbursement Program
  • Leadership Development
  • Pet Insurance
  • Identity Theft & Fraud Protection Coverage
  • Legal Planning
  • Family Planning
  • Menopause & Midlife Support
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness and employee assistance programs
  • Remote work from home
  • Inclusive work environment
  • Charitable giving and employee assistance initiatives