Project Manager

EPIC iO Technologies

. Manage assigned customer projects through the full lifecycle, including initiation, planning, execution, monitoring, handoff, and closure .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing IT and technology projects throughout the full lifecycle, with a focus on B2B and SaaS environments. Proficient in stakeholder communication, risk tracking, and project documentation using various project management tools.

Highest-signal resume keywords

Project ManagementStakeholder CommunicationRisk TrackingIT Infrastructure Project ManagementPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk TrackingIssue ResolutionDocumentationProject SchedulingB2B Project DeliverySaaS Project DeliveryTelecommunications Project ManagementUnified Communications ImplementationsTechnology Deployment

Soft Skills

Interpersonal CommunicationWritten CommunicationVerbal CommunicationInfluencing SkillsOrganization

Tools & Technologies

Monday.comERP ToolsCRM SystemsProject Management PlatformsOnline Collaboration Tools

Certifications & Qualifications

PMP CertificationProject Management Certification

Industry Keywords

IT ProjectsTechnology ProjectsInfrastructure ProjectsNetworking ProjectsManaged Services

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Manage assigned customer projects through the full lifecycle, including initiation, planning, execution, monitoring, handoff, and closure
Clarify customer objectives, success criteria, project scope, risks, dependencies, and expected business outcomes with internal and external stakeholders
Coordinate technical and non-technical cross-functional teams to keep project activities aligned, documented, and moving toward completion
Maintain project schedules, action items, deliverables, status updates, RAID logs, project documentation, and stakeholder communications in appropriate project tools
Track risks, actions, issues, and dependencies; communicate impacts, mitigations, owners, and due dates
Assist with problem identification and resolution by documenting issues, coordinating responsible parties, and confirming corrective actions
Monitor project progress against defined success criteria and escalate variances, delays, blockers, or customer-impacting issues
Support resource and event tracking and prepare weekly, monthly, quarterly, or ad-hoc reporting
Communicate with technical and non-technical stakeholders by phone, email, meetings, and project updates
Identify and quantify project variances, recommend corrective actions, and track follow-through
Collaborate across workstreams to complete deliverables, support handoffs, and reduce project friction

Requirements

What you’ll need

Minimum five (5) years of experience managing IT or technology projects, including delivery in B2B and SaaS environments
Strong interpersonal, written, and verbal communication skills with ability to influence and interact credibly at multiple organizational levels
Experience supporting planning, stakeholder interface, project communication, and senior management updates
Ability to manage daily workflow with limited supervision while meeting departmental and customer requirements
Experience managing projects in an ERP, project management, or comparable business system
Strong organization, follow-through, documentation, risk tracking, and issue-resolution skills
Hands-on experience delivering projects in telecommunications, wireless, or fiber environments
Demonstrated experience managing IT infrastructure projects such as server replacement or refresh, network deployments, and unified communications (UCaaS) implementations
Experience with technology deployments, customer operations, field services, or multi-workstream implementation projects
Experience using Monday.com, ERP tools, CRM systems, or comparable project/work management platforms
Background with an enterprise technology manufacturer, systems integrator, VAR, or managed services provider delivering infrastructure, networking, or communications projects for business customers
PMP certification preferred; equivalent project management certification or formal training considered
Prolonged periods of sitting and working on a computer
Ability to communicate effectively by phone, email, video, and online collaboration tools in a remote environment

Benefits

Comp & perks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Remote work environment