Account Manager

Epika Fleet Services

. Manage and coordinate daily schedules for mobile service technicians .

Posted 10/14/2026full-timeIndianapolis • United StatesMid-LevelSenior💰 $24 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills essential for managing service coordination and customer interactions. Proficient in maintaining accurate documentation and billing processes within the equipment or fleet service industry.

Highest-signal resume keywords

Service CoordinationCustomer SupportOrganizational SkillsCommunication SkillsDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingBillingDatabase ManagementInvoice PreparationParts Processing

Soft Skills

Team PlayerCustomer-FocusedCollaborativeAbility to Balance Priorities

Industry Keywords

Equipment ServiceTrucking IndustryFleet ServiceService InvoicingMaintenance Contracts

About the role

Key responsibilities & impact

Manage and coordinate daily schedules for mobile service technicians
Process parts requests and ensure technicians have what they need
Provide customers with updates on timelines, lead-times, and service expectations
Update customer databases with current information and service details
Serve as the link between customers, technicians, and department managers
Provide accurate maintenance contract billing information
Prepare service invoices

Requirements

What you’ll need

Strong organizational skills with the ability to balance multiple priorities
Excellent communication skills — clear, professional, and customer-focused
Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
A team player who thrives in a collaborative, fast-moving environment
Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

Comp & perks

Medical, dental, and vision benefits
401(k) with company match
Paid time off and company holidays
Competitive compensation based on experience
A growing organization with strong leadership and long-term opportunity
An environment where relationships, follow-through, and reputation still matter