Assistant Manager

Epika Fleet Services

. Lead shifts and direct/support teammates to ensure services meet LubeZone standards and policies .

Posted 10/7/2026full-timeOdessa • Texas • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing shifts and directing teams while ensuring customer satisfaction and service quality. Proven ability to drive sales through effective communication, upselling, and maintaining operational standards in a fast-paced environment.

Highest-signal resume keywords

Sales GrowthCustomer Relationship ManagementTeam LeadershipProblem-SolvingHands-On Truck Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales TechniquesTroubleshootingInventory ManagementSchedulingPoint-Of-Sale SystemsTruck MaintenanceLubrication Services

Soft Skills

Strong CommunicationConflict Resolution

Industry Keywords

Automotive ServiceQuick LubeFleet ServiceHeavy-Duty PartsRetail Management

About the role

Key responsibilities & impact

Lead shifts and direct/support teammates to ensure services meet LubeZone standards and policies
Drive sales by discussing recommended services with drivers and fleet customers, providing accurate quotes, and growing average tickets through honest recommendations
Build customer relationships, greet drivers, minimize wait times, and resolve concerns and complaints
Run the location when the General Manager is away
Help build work schedules and track paid time off and absences
Maintain a safe, respectful, and healthy work environment and report safety incidents
Support inventory, stocking, work order accuracy, and end-of-shift wrap-up
Spend at least 30 to 40% of time performing truck services alongside teammates
Complete 30 days of hands-on technician and sales training
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business
A proven record in sales: hitting goals, upselling, or growing average tickets
Strong communication skills and the ability to calmly resolve customer problems and complaints
Good troubleshooting and problem-solving skills
Ready to spend at least 30 to 40% of your time hands-on, working on trucks in a shop environment
Available to work evenings and weekends
Experience with class 6, 7, and 8 semi-truck maintenance or lubrication is a bonus
Background in truck stops, fleet service, or heavy-duty parts and service sales is a bonus
Experience with scheduling, inventory, or point-of-sale systems is a bonus

Benefits

Comp & perks

Health, dental, and vision insurance
401(k) with company match
Life and disability insurance
Paid time off
Employee assistance program
Performance Incentive Plan plus sales spiffs
Room to grow into a General Manager role as LubeZone expands
30 days of paid, hands-on technician and sales training