Assistant Manager

Epika Fleet Services

. Lead shifts by directing and supporting teammates so every service meets LubeZone standards and policies .

Posted 10/3/2026full-timeSweetwater • Texas • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in directing teams and ensuring service quality while driving sales through effective customer engagement and problem resolution. Proficient in managing operations, inventory, and scheduling in a fast-paced automotive service environment.

Highest-signal resume keywords

Sales GrowthCustomer Relationship ManagementTeam LeadershipProblem-SolvingInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesUpsellingTroubleshootingService PerformanceScheduling

Soft Skills

CommunicationConflict ResolutionTeam Support

Tools & Technologies

Point-Of-Sale Systems

Industry Keywords

Automotive ServiceQuick LubeFleet ServiceHeavy-Duty PartsClass 6, 7, and 8 Maintenance

About the role

Key responsibilities & impact

Lead shifts by directing and supporting teammates so every service meets LubeZone standards and policies
Drive sales by discussing recommended services with drivers and fleet customers, providing accurate quotes, and growing average tickets through honest recommendations
Build customer relationships, greet drivers, keep wait times short, and resolve customer concerns and complaints
Run the location when the Location Manager is away
Help build work schedules and track paid time off and absences
Maintain a safe, respectful, and healthy work environment and report safety incidents
Support inventory, stocking, work order accuracy, and end-of-shift wrap-up
Perform services on the floor when bays are busy
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business
A proven record in sales: hitting goals, upselling, or growing average tickets
Strong communication skills and the ability to calmly resolve customer problems and complaints
Good troubleshooting and problem-solving skills
Comfortable working in a shop environment and ready to jump in on the floor when it's busy
Bonus: Experience with class 6, 7, and 8 semi-truck maintenance or lubrication
Bonus: Background in truck stops, fleet service, or heavy-duty parts and service sales
Bonus: Experience with scheduling, inventory, or point-of-sale systems

Benefits

Comp & perks

Health, dental, and vision insurance
401(k) with company match
Life and disability insurance
Paid time off
Employee assistance program
Performance Incentive Plan plus sales spiffs
Room to grow into a General Manager role as LubeZone expands