AV & Event Production Engineer

EQ Bank | Equitable Bank

. Own town halls and complex meetings from initial intake through planning, rehearsal, live production, event close, and post-event review .

Posted 10/15/2026full-timeToronto • CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own town halls and complex meetings from initial intake through planning, rehearsal, live production, event close, and post-event review
Gather event requirements, develop production plans and run-of-show documents, confirm room layouts, and coordinate technical and operational dependencies
Prepare Microsoft Teams town halls, including event configuration, presenter and organizer readiness, content flow, audience participation features, recording requirements, and live-event support
Conduct speaker and moderator rehearsals and provide coaching on microphone technique, pace, projection, voice pitch, camera presence, transitions, timing, and presentation content
Operate and monitor video switchers, sound/mixing consoles, control systems, displays, cameras, microphones, presentation sources, confidence monitors, and related production equipment
Configure, test, operate, and troubleshoot Planar video walls; Crestron control, video, and Teams Room components; Sennheiser ceiling microphones; and Shure wireless microphone systems
Perform pre-event system checks covering audio, microphones, cameras, displays, presentations, network connectivity, lighting, recording, and backup options
Manage live event cues, speaker transitions, presentation playback, camera selection, audio mixing, mute control, timers, audience questions, and technical escalations
Support front-of-room facilitation and act as master of ceremonies or stage coordinator when required
Create and manage digital cue cards, countdowns, speaker notes, stage prompts, holding slides, and presenter aids
Monitor audiences and rooms throughout events and communicate with event owners, speakers, technical teams, and vendors
Provide technical support for meeting rooms and audiovisual systems, including Microsoft Teams Rooms and Teams Rooms Pro Management Portal
Coordinate third-party vendors for specialized production support, equipment maintenance, repairs, and event services
Maintain event checklists, equipment inventories, operating procedures, troubleshooting guides, knowledge articles, diagrams, and event records
Lead or participate in post-event reviews, capture lessons learned, and recommend improvements to event production standards, room technology, resiliency, and user experience
Follow change management, information security, privacy, accessibility, data protection, and technology operating standards

Requirements

What you’ll need

Demonstrated end-to-end experience delivering enterprise town halls, executive events, live broadcasts, conferences, and complex hybrid meetings
Hands-on proficiency in Microsoft Teams town halls and Rooms; Planar, Crestron, Sennheiser, and Shure systems; production equipment and documentation
Demonstrated speaker coaching and stage facilitation experience
Ability to troubleshoot AV hardware, software, signal paths, network connectivity, and room-control systems quickly and while under pressure
Excellent interpersonal and English-language communication skills, including discretion and professionalism required to support executives and high-profile events
Strong organizational skills, attention to detail, calm decision-making under pressure, and ability to manage concurrent priorities and last-minute changes
Ability to work independently and collaboratively with cross-functional teams, event owners, other business units, and external vendors
Post-secondary education or certification in audiovisual technology, broadcast production, digital media, event production, or a related field is preferred
AVIXA CTS, Microsoft Teams, Crestron, Shure, Sennheiser, Dante, or related industry certifications are considered assets
Five or more years of relevant experience in audiovisual operations, live event production, broadcast, enterprise collaboration technology, or a comparable field is preferred
Candidates considered for hire must successfully complete a criminal background check and credit check

Benefits

Comp & perks

Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Barrier-free recruitment process and work environment
Inclusive, accessible environment supporting diverse experiences, identities, and perspectives