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Bilingual Residential Mortgage Officer
EQ Bank | Equitable Bank. Maintain and update mortgage files from commitment approval through loan funding and delivery of instructions to the lawyer or notary .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage file management, compliance with AML/ATF and FINTRAC guidelines, and exceptional customer service. Proficient in managing deal flow and ensuring adherence to lending policies and quality assurance processes.
Highest-signal resume keywords
Mortgage ExperienceAML/ATF ComplianceBilingual in English and FrenchProficiency in MS OfficeAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mortgage File ManagementFraud MitigationQuality Assurance ProcessesDocument AdjudicationRisk ManagementAnalytical SkillsTime ManagementDecision MakingCustomer ServiceDocumentation Assessment
Soft Skills
Organizational SkillsMultitaskingVerbal CommunicationWritten CommunicationProblem-Solving
Industry Keywords
FINTRAC RequirementsAML GuidelinesATF PracticesAlternative Mortgage MarketEquitable Bank PoliciesMortgage FundingHigh-Volume EnvironmentCompliance ReviewFraud RisksService Levels
About the role
Key responsibilities & impact- Maintain and update mortgage files from commitment approval through loan funding and delivery of instructions to the lawyer or notary
- Review files and request outstanding documents from mortgage brokers
- Adjudicate documents in accordance with FINTRAC requirements, internal AML/ATF guidelines, and EQB policies and procedures
- Ensure mortgage files comply with lending policies, insurer requirements, legal requirements, and AML/ATF requirements
- Manage deal flow and use reports to track and manage funding transactions while meeting deadlines
- Communicate with underwriters, managers, administrators, mortgage sales staff, brokers, clients, and mortgage insurers
- Monitor deal changes, update files, notify relevant parties, and address Quality Assurance and Compliance review queries
- Help team members meet agreed service levels and provide high-quality customer service
- Mitigate fraud within the Single Family Residential Department
- Work independently under direct management and make decisions relating to fraud mitigation, AML/ATF, FINTRAC guidelines, and file management
- Suggest workflow process improvements
- Manage risk and compliance in accordance with Equitable Bank policies and ethical standards
Requirements
What you’ll need- Completion of a post-secondary degree, preferably in a financial field
- 1–2 years of mortgage experience in the alternative mortgage market
- Bilingual in English and French
- Sound judgment and the ability to multitask and manage multiple competing priorities
- Excellent attention to detail
- Ability to understand and apply AML and ATF practices
- Strong and meticulous organizational skills
- Excellent time management, analytical, and problem-solving skills
- Ability to make complex decisions under pressure
- Proven ability to thrive in a constantly changing, high-volume, high-intensity environment
- Highly developed verbal and written communication skills
- Commitment to providing exceptional customer service
- Proficiency in MS Office, particularly MS Word and Excel
- Detailed knowledge of mortgage funding and quality assurance processes
- Ability to understand and assess documentation related to mortgage down payments and borrower income verification
- Awareness of fraud risks in the mortgage industry and ability to address suspected misrepresentation
- All candidates considered for hire must successfully complete a criminal background check and credit check
Benefits
Comp & perks- Competitive discretionary bonus
- Market-leading RRSP matching program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity and parental top-up benefits while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the leading FinTech companies and help create a new kind of banking experience