Senior ServiceNow Engineer

EQ Bank | Equitable Bank

. Design, develop, and support ServiceNow applications, workflows, catalog items, integrations, and the platform .

Posted 9/22/2026full-timeToronto • CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow application development, configuration, and integration, with a strong focus on coding standards and best practices. Proven ability to lead feature delivery, mentor junior engineers, and collaborate effectively with stakeholders.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript ProficiencyCertified Application Developer (CAD)Service MappingCMDB/CSDM Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ApplicationsWorkflowsIntegrationsREST/SOAP Web ServicesHTMLCSSXMLJSONDatabase ConceptsCoding Standards

Soft Skills

Analytical SkillsProblem-SolvingMentoringCollaborationCommunication

Tools & Technologies

ServiceNow PlatformConfiguration ManagementRelease ManagementApplication RolloutsTechnical Documentation

Certifications & Qualifications

Certified Implementation Specialist (CIS)

Industry Keywords

Production IssuesSystem PerformanceSystem ReliabilityContinuous LearningCriminal Background Check

Tech Stack

Tools & technologies

JavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Design, develop, and support ServiceNow applications, workflows, catalog items, integrations, and the platform
Lead the design, development, and delivery of major ServiceNow features and modules
Own feature delivery from requirements gathering through deployment
Collaborate with business stakeholders, project managers, implementation partners, system administrators, business analysts, and external vendors
Serve as a subject matter expert in ServiceNow development, configuration, and integration
Enforce coding standards, design patterns, and best practices
Conduct code reviews and provide technical guidance to peers and junior engineers
Mentor junior engineers and administrators
Support release management, application rollouts, and upgrades
Monitor and troubleshoot production issues
Prepare technical documentation for system designs, configurations, and user guides
Stay current with ServiceNow platform updates, industry trends, and emerging technologies
Improve system performance, reliability, and maintainability
Support Configuration Management, Service Mapping, and CMDB/CSDM initiatives
Assist with configuration, management, and day-to-day operations of the ServiceNow platform

Requirements

What you’ll need

At least 4 years' experience as a ServiceNow Developer, with demonstrated progression in scope and impact
Bachelor’s degree in Computer Science or equivalent experience
Experience with Service Mapping and CMDB/CSDM is an asset; ability to contribute to related projects when required
Proficiency in JavaScript, HTML, CSS, REST/SOAP web services, XML, JSON, and database concepts
Preferred certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or equivalent
Strong analytical, problem-solving, and debugging skills
Excellent verbal and written communication skills
Proven ability to mentor and collaborate in a fast-paced, team-oriented environment
Commitment to high-quality, precise work and continuous learning
All candidates considered for hire must successfully complete a criminal background check and credit check

Benefits

Comp & perks

Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience