Owner Relations Specialist I/II/III/IV

EQT Corporation

. Serve as the primary point of contact and support for landowners and interest owners .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while managing landowner inquiries and collaborating with cross-functional teams. Proficient in organizing and prioritizing tasks to meet service and quality expectations in a high-volume environment.

Highest-signal resume keywords

Customer ServiceCase ManagementMicrosoft Office ProficiencyResearch and Problem-SolvingInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementResearch SkillsOrganizational SkillsAttention to DetailProblem-Solving

Soft Skills

Written CommunicationVerbal CommunicationInterpersonal SkillsJudgment and EscalationCollaboration

Tools & Technologies

CRM SystemsSalesforceDigital Business Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceOwner RelationsBusiness OperationsOil & Gas IndustryHigh-Volume Environment

About the role

Key responsibilities & impact

Serve as the primary point of contact and support for landowners and interest owners
Manage landowner inquiries from intake through resolution
Research and gather information, communicate updates and next steps, and partner across the organization to resolve owner-related questions and requests
Provide professional, timely, and responsive service across available communication channels
Handle complex or sensitive interactions and escalate issues when appropriate
Build positive working relationships with landowners and internal business partners
Gather, review, and document information to research, route, and resolve inquiries
Maintain accurate case records, documentation, and communication history
Organize and prioritize workload to meet service, productivity, quality, and responsiveness expectations
Research inquiries using business systems, records, data, and resources
Analyze information to identify issues, determine next steps, and support resolution
Coordinate with cross-functional business partners
Follow procedures, quality standards, and privacy/data-handling requirements
Identify and communicate recurring issues, trends, or process concerns to leadership
Participate in training and adapt to changes in processes, systems, and technology
Collaborate with team members and business partners to support department goals
Perform other related responsibilities as assigned

Requirements

What you’ll need

High school diploma or GED
Strong written and verbal communication skills
Strong customer service and interpersonal skills; ability to handle challenging or sensitive situations professionally
Strong organizational, research, problem-solving, and attention to detail skills
Ability to manage multiple priorities in a high-volume environment
Ability to exercise sound judgment and recognize when escalation or additional expertise is required
Ability to work independently and collaboratively across cross-functional teams
Ability to learn and adapt to changing processes, systems, and technology
Proficiency with Microsoft Office applications and ability to learn and navigate digital business systems
Preferred: relevant experience in customer service, case management, business operations, Owner Relations, Land, Revenue, Division Order, or a related field
Preferred: experience in a high-volume customer service or case-management environment
Preferred: experience with CRM/case-management systems, including Salesforce or similar platforms
Preferred: oil & gas industry experience
Associate's or bachelor's degree in a related field preferred

Benefits

Comp & perks

Transparent Leadership and collaboration with leaders
Cross-functional collaboration
Development opportunities
Career advancement
Equal Opportunity Employer protections for Disabilities/Veterans