Operations Technician

Eranovum

. Implement and enforce operational and maintenance SOPs across the charging network .

Posted 10/1/2026full-timeRemote • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational management and maintenance of electrical and telecom equipment, with a strong focus on compliance with technical specifications and safety standards. Proficient in managing vendor relationships and overseeing the performance of technical service providers within the e-mobility sector.

Highest-signal resume keywords

Operational ManagementElectrical Engineering DegreeExperience in E-Mobility SectorOCPP KnowledgeFluent in English and French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance ManagementElectrical Schematics InterpretationAC and DC EV Charger KnowledgeNetwork Communication DiagnosisTechnical Documentation CreationSOP ImplementationKPI MonitoringCost AnalysisContractual CompliancePreventive Maintenance

Soft Skills

Autonomous WorkVendor ManagementProblem-SolvingCommunication SkillsTeam Collaboration

Tools & Technologies

CSMSOCPPCMMSCharging Network ManagementFirmware Updates

Certifications & Qualifications

French Electrical Safety Authorizations

Industry Keywords

E-MobilityCharging NetworkTechnical ComplianceIRVENF C 15-100

About the role

Key responsibilities & impact

Implement and enforce operational and maintenance SOPs across the charging network
Improve operational processes based on field feedback
Manage daily relationships with technical service providers and third-party contractors
Ensure SLA and contractual compliance, targeting over 99% network uptime
Monitor contractor performance against KPIs and service-quality standards
Analyze O&M costs, monitor technical expenses, report deviations, and oversee maintenance invoicing
Verify technical expenses related to electricity consumption
Oversee and execute commissioning of new AC and DC fast/ultra-fast charging stations
Verify electrical installation compliance and configure initial communications
Diagnose hardware, communication and software failures at Level 2/3
Guide external maintenance providers through complex diagnostics
Provide Level 2 technical assistance to the Call Center and troubleshoot issues with users
Supervise external preventive and corrective maintenance quality
Perform key preventive maintenance and urgent or specialized corrective interventions
Use CSMS and OCPP for remote communication diagnosis, network management and firmware updates
Track installations and repairs with contractors and suppliers
Ensure compliance with technical specifications and French regulations such as IRVE and NF C 15-100
Create and maintain technical documentation, intervention reports and SOPs

Requirements

What you’ll need

Fluent professional English (C1/C2) — mandatory
Professional French fluency (B2/C1 or above) — mandatory
Intermediate Spanish (B1 or above) — highly valued
Minimum 3 years of proven experience in maintenance, operational management and diagnosis of electrical/telecom equipment
Experience in the e-mobility sector preferred
Experience managing a large charging-point network is a strong advantage
Technical degree (BTS, BUT/DUT) or engineering degree in Electrical Engineering, Electronics, Automation or a related field
Ability to interpret electrical schematics and single-line diagrams for high- and low-voltage installations
Theoretical and practical knowledge of AC and DC EV chargers
Experience with or strong knowledge of OCPP for remote management
Ability to diagnose Ethernet and 4G/LTE network and communication failures on embedded hardware
French electrical safety authorizations (habilitations électriques)
Ability to work autonomously in remote locations
Strict adherence to electrical safety standards and company policies
Proven ability to manage vendors, contractors and project schedules
Understanding of technical expenditure control and monitoring
CMMS experience highly valued

Benefits

Comp & perks

Future on-call periods will be compensated
Full-Time employment