Birthing Families Navigator

Erie Family Health Centers

. Work with medical providers and care teams to identify potential clients .

Posted 10/17/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating prenatal, postpartum, and pediatric primary care services while effectively collaborating with medical providers and care teams. Proficient in conducting risk assessments, creating care plans, and maintaining accurate documentation in electronic health records.

Highest-signal resume keywords

Associate’s Degree In Social WorkBilingual Fluency In English And SpanishIntermediate Proficiency In Microsoft OfficeExperience In Health Or Community ServicesKnowledge Of Record Keeping Methods

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentCare Plan CreationClient OutreachHome VisitsDocumentation In Electronic Health Records

Soft Skills

Cultural CompetencyEffective Relationship BuildingConfidentiality MaintenanceTeam CollaborationCustomer Relations Support

Tools & Technologies

Funder Data Management SystemElectronic Health Record

Certifications & Qualifications

Valid Illinois Driver’s LicenseAutomobile Insurance

Industry Keywords

Prenatal CarePostpartum CarePediatric CareCommunity HealthSocial Services

About the role

Key responsibilities & impact

Work with medical providers and care teams to identify potential clients
Assist clients and deliver supportive services
Coordinate prenatal, postpartum, and/or pediatric primary care and social services
Conduct outreach and face-to-face follow-ups
Complete risk assessments
Create and facilitate care plans
Make referrals and follow up on referrals
Conduct home visits as needed
Document in the funder data management system and electronic health record
Track clients’ failed appointments
Collaborate with fellow Birthing Families Navigators to maintain floor coverage throughout the day
Collaborate with clients’ providers and care teams
Complete monthly reports as assigned
Provide customer relations support

Requirements

What you’ll need

Associate’s degree in social work, child development, community health, or related field required
Minimum of two years' work experience in health, social or community services preferred
Intermediate proficiency in Microsoft Office required
Local travel required
Valid Illinois driver’s license and automobile insurance required
Bilingual fluency in English and Spanish required
Cultural competency to work in a low income, minority environment preferred
Ability to maintain confidentiality and trust from clients
Ability to establish and maintain effective working relationships with customers, clients, and community partners
Ability to work well individually and as part of a team
Knowledge of record keeping methods, practices, and procedures

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Flexible Spending Account (FSA) for health care or childcare
401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary
Annual paid time off starting at 15 days
8 paid holidays
Annual merit increases
Career growth and advancement opportunities
Competitive salary
Inclusive culture promoting balance and belonging