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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial and key account management, with a focus on developing and executing growth strategies tailored to client needs in the utility sector. Proven ability to build relationships with senior stakeholders and lead cross-functional teams to achieve sales and revenue targets.
Highest-signal resume keywords
Commercial Account ManagementClient Relationship ManagementGrowth Strategy DevelopmentSalesforce CRM ProficiencyUtility Sector Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Strategy DevelopmentRevenue Pathway PlanningStakeholder MappingCross-Service Team CoordinationSales Target Achievement
Soft Skills
Action-OrientedAssertiveSolutions-Focused
Tools & Technologies
SalesforceLinkedInIntroHive
Certifications & Qualifications
BSc/MSc Degree
Industry Keywords
California Utility ClientsWest Coast Power Sector DynamicsMarket DriversBuying CentersService-Line Penetration
About the role
Key responsibilities & impact- Own the account end-to-end with accountability for commercial performance, growth, and delivery outcomes
- Shape and execute an ambition-led growth strategy aligned with market opportunity and client priorities
- Anticipate and address delivery or resource constraints through coordination across operations, service lines, and support functions
- Develop and maintain a three-year account strategy
- Translate strategy into an annual delivery plan with clear revenue pathways
- Define priority buying centers and maintain stakeholder maps
- Build trusted-advisor relationships with senior client stakeholders
- Deliver annual sales and revenue targets and drive sustained account growth
- Expand ERM’s footprint through relationship growth, service-line penetration, and new buyers
- Lead cross-selling and integrated service delivery
- Identify and pursue opportunities, engaging in key pursuits and conversions
- Monitor account performance and intervene proactively where needed
- Align regional, industry, and service-line teams
- Build and lead an engaged account team
- Foster a practitioner community invested in account success
- Support senior-level project delivery, stakeholder management, and client engagement
- Develop and activate strategic partnerships
Requirements
What you’ll need- BSc/MSc degree or equivalent technical expertise
- 10+ years of commercial and key account management experience
- Experience managing large, complex client relationships
- Deep understanding of California and West Coast utility clients and power sector dynamics, including competitors and market drivers
- Proven ability to expand relationships across multiple buying centers and functions
- Strong use of CRM and networking tools such as Salesforce, LinkedIn, and IntroHive
- Ability to connect ERM capabilities to client needs and orchestrate cross-service teams
- Action-oriented, assertive, and solutions-focused approach
Benefits
Comp & perks- Bonus pay eligibility
- Paid time off
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- 401(k) or RRSP/DPSP
