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ERM

Consultant, Sustainability Communications Analyst

ERM

. Deliver media monitoring, social listening, and stakeholder intelligence insights that inform client communications and reputation strategies .

Posted 10/6/2026full-timeNew Delhi • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in media monitoring, social listening, and stakeholder intelligence analysis, with a strong focus on sustainability and ESG communications. Proficient in SEO, content optimization, and data analysis to produce actionable insights and reports for diverse clients.

Highest-signal resume keywords
Media MonitoringSocial ListeningSEO PrinciplesData AnalysisSustainability Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Data AnalysisContent OptimizationReport ProductionQuantitative AnalysisQualitative Analysis
Soft Skills
Excellent Communication SkillsAttention to DetailProject Management
Tools & Technologies
MeltwaterSignal AISemRushMuckrackCision
Industry Keywords
SustainabilityESGStakeholder EngagementCorporate ReputationDigital Marketing

About the role

Key responsibilities & impact
  • Deliver media monitoring, social listening, and stakeholder intelligence insights that inform client communications and reputation strategies
  • Support clients in understanding sustainability and ESG-related stakeholder perceptions through data analysis, benchmarking, and reporting
  • Contribute to SEO, GEO, and content optimization initiatives to enhance client visibility and discoverability
  • Produce reports, dashboards, and recommendations for clients and project teams
  • Manage multiple workstreams while maintaining accuracy, quality, and timelines
  • Support global communications projects and collaborate with EMEA communications consultants and global client teams
  • Participate in client meetings, workshops, and strategy sessions
  • Conduct media monitoring, social listening, and stakeholder intelligence analysis using digital intelligence platforms
  • Generate insight reports covering topic analysis, stakeholder mapping, sentiment analysis, and peer benchmarking
  • Analyze competitor communications, sustainability positioning, media presence, and digital performance
  • Monitor AI-powered search environments and generative engines
  • Conduct SEO, GEO, and content optimization audits
  • Support development of Sustainability Reports, focusing on digital accessibility and content optimization
  • Draft short- and long-form content for multichannel communications programs and ESG report sections

Requirements

What you’ll need
  • At least 2 years' experience within a digital communications agency, media / management consultancy or related environment
  • Experience using media monitoring, social listening and digital intelligence tools such as Meltwater, Signal AI, SemRush, Muckrack, Cision or similar platforms
  • Understanding of SEO principles, digital content performance measurement, and content optimisation techniques
  • Strong research and analytical capabilities, with experience analysing and interpreting quantitative and qualitative data from large datasets to develop meaningful insights and recommendations
  • Excellent written and verbal communication skills, including the ability to translate complex findings into clear, concise and compelling narratives
  • Experience producing reports, presentations, dashboards, or executive summaries with strong attention to detail
  • Aptitude in using powerpoint to present insights is welcome
  • Knowledge of sustainability, ESG, stakeholder engagement, and corporate reputation topics
  • Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced consulting environment
  • Experience in corporate communications, reputation management, sustainability communications, digital marketing, or a related field
  • Interest in emerging technologies, particularly AI-powered search, Generative Engine Optimisation (GEO), and the evolving digital communications landscape
  • Interest in sustainability, digital optimisation, corporate affairs, or ESG-related communications
  • Flexible in working across time zones and a range of clients and industries, quickly upskilling in new sectors and onboarding onto projects as they land