Consultant, Sustainability Communications Analyst

ERM

. Deliver media monitoring, social listening, and stakeholder intelligence insights for client communications and reputation strategies .

Posted 10/6/2026full-timeNew Delhi • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in media monitoring, social listening, and stakeholder intelligence analysis, with a strong focus on sustainability and ESG topics. Proficient in SEO, content optimization, and producing insightful reports and dashboards for effective client communication.

Highest-signal resume keywords

Media MonitoringSocial ListeningSEO PrinciplesData AnalysisSustainability Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisContent OptimizationReport ProductionStakeholder MappingSentiment AnalysisDigital Performance MeasurementQuantitative Data InterpretationQualitative Data InterpretationCompetitor AnalysisDigital Accessibility

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationAttention to DetailProject ManagementResearch Capabilities

Tools & Technologies

MeltwaterSignal AISemRushMuckrackCision

Industry Keywords

SustainabilityESGCorporate ReputationDigital CommunicationsStakeholder Engagement

About the role

Key responsibilities & impact

Deliver media monitoring, social listening, and stakeholder intelligence insights for client communications and reputation strategies
Support analysis of sustainability and ESG-related stakeholder perceptions through data analysis, benchmarking, and reporting
Contribute to SEO, GEO, and content optimisation initiatives to improve client visibility and discoverability
Produce reports, dashboards, and recommendations for clients and project teams
Manage multiple workstreams while maintaining accuracy, quality, and timelines
Support ERM's digital intelligence and strategic communications capabilities through analytics and AI-driven technologies
Provide data and insight on corporate reputation, sustainability-related conversations, and ESG topics
Participate in client meetings, workshops, and strategy sessions
Conduct media monitoring, social listening, and stakeholder intelligence analysis using digital intelligence platforms
Generate insight reports covering topic analysis, stakeholder mapping, sentiment analysis, and peer benchmarking
Analyse competitor communications, sustainability positioning, media presence, and digital performance
Monitor AI-powered search environments and generative engines
Conduct SEO, GEO, and content optimisation audits
Support development of Sustainability Reports with a focus on digital accessibility and content optimisation
Draft short- and long-form content for multi-channel communications programmes and ESG reports

Requirements

What you’ll need

At least 2 years' experience within a digital communications agency, media / management consultancy or related environment
Experience using media monitoring, social listening and digital intelligence tools such as Meltwater, Signal AI, SemRush, Muckrack, Cision or similar platforms
Understanding of SEO principles, digital content performance measurement, and content optimisation techniques
Strong research and analytical capabilities, with experience analysing and interpreting quantitative and qualitative data from large datasets to develop meaningful insights and recommendations
Excellent written and verbal communication skills, including the ability to translate complex findings into clear, concise and compelling narratives
Experience producing reports, presentations, dashboards, or executive summaries with strong attention to detail
Knowledge of sustainability, ESG, stakeholder engagement, and corporate reputation topics
Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced consulting environment
Preferred: Experience in corporate communications, reputation management, sustainability communications, digital marketing, or a related field
Preferred: Interest in AI-powered search, Generative Engine Optimisation (GEO), and the evolving digital communications landscape
Preferred: Interest in sustainability, digital optimisation, corporate affairs, or ESG-related communications
Flexibility to work across time zones and a range of clients and industries
Willingness and ability to draft high-quality short- and long-form content for multi-channel communications programmes and sections of ESG reports