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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination capabilities, including resource planning, capacity management, and effective communication across teams. Proficient in managing multiple projects simultaneously while maintaining attention to detail and adherence to deadlines.
Highest-signal resume keywords
Project CoordinationResource ManagementCapacity PlanningMicrosoft Office Suite ProficiencyMonday.com Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project SchedulingWorkflow ManagementProject DocumentationProject ReportingCapacity Management
Soft Skills
Organizational SkillsTime-Management SkillsVerbal CommunicationWritten CommunicationProactive Problem-Solving
Tools & Technologies
Monday.comMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Industry Keywords
AdvertisingMarketingCommunicationsProfessional ServicesAgency Operations
About the role
Key responsibilities & impact- Support the end-to-end coordination of agency projects from setup through delivery
- Maintain project schedules, milestones, and deadlines across agency systems, including Monday.com
- Monitor active projects and proactively identify timing, resource, workflow, scheduling, or delivery risks
- Partner with project, account, creative, digital, and research teams to align resources and project needs
- Support agency capacity planning and hours forecasting through accurate resource tracking
- Facilitate weekly status meetings, internal reviews, and project-related discussions
- Communicate schedule updates, project changes, timelines, and priority shifts to stakeholders
- Maintain project documentation, assignments, schedules, workflow data, records, and status updates
- Coordinate multiple projects simultaneously
- Serve as a junior traffic manager coordinating work across agency teams
- Coordinate resource assignments and availability throughout project lifecycles
- Facilitate project meetings and document action items and next steps
- Support continuous process improvement across agency operations and project management functions
Requirements
What you’ll need- 1-2 years of project coordination, traffic, operations, or related experience
- Advertising, marketing, communications, or professional services agency experience preferred
- Strong organizational and time-management skills
- Ability to manage multiple priorities simultaneously
- Excellent attention to detail and commitment to follow-through
- Strong verbal and written communication skills
- Ability to collaborate effectively across multiple teams and disciplines
- Proactive problem-solving skills and ability to identify and escalate potential issues
- Comfortable working in a fast-paced environment where priorities and schedules may change
- Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
- Experience with Monday.com or another project management/workflow platform preferred
- Interest in agency traffic management, resource planning, capacity management, and project operations
- Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field, or equivalent experience
- This position is not eligible for immigration sponsorship
- Experience supporting marketing, advertising, communications, or creative agency environments preferred
- Familiarity with project scheduling, resource management, and capacity planning processes preferred
- Experience preparing project reports, dashboards, or workflow metrics preferred
- Knowledge of project management methodologies and best practices preferred
Benefits
Comp & perks- Paid time off (vacation, sick, and floating holidays)
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- 401(k)
- Bonus pay may be available at ERM's sole discretion
