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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination capabilities, including proficiency in resource planning, capacity management, and effective communication across teams. Skilled in utilizing project management tools like Monday.com and Microsoft Office Suite to support agency operations and improve workflow efficiency.
Highest-signal resume keywords
Project CoordinationResource ManagementCapacity PlanningMicrosoft Office Suite ProficiencyMonday.com Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project SchedulingWorkflow ManagementProject ReportingDashboard PreparationAttention to Detail
Soft Skills
Strong Organizational SkillsTime-Management SkillsVerbal Communication SkillsWritten Communication SkillsProactive Problem-Solving
Tools & Technologies
Monday.comMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Industry Keywords
AdvertisingMarketingCommunicationsProfessional ServicesAgency Operations
About the role
Key responsibilities & impact- Support end-to-end coordination of agency projects from setup through delivery
- Serve as a junior traffic manager coordinating work across agency teams
- Build and maintain project schedules, milestones, and deadlines in Monday.com and other agency systems
- Monitor active projects and identify timing, resource, workflow, and scheduling risks
- Coordinate resource assignments and availability throughout project lifecycles
- Support agency capacity planning and workforce forecasting
- Facilitate weekly status meetings, internal reviews, and project-related discussions
- Document action items and next steps
- Communicate schedule updates, project changes, timelines, and priority shifts to stakeholders
- Maintain project documentation, records, assignments, schedules, status updates, and workflow data
- Coordinate multiple projects simultaneously
- Contribute to process improvements across agency operations and project management functions
Requirements
What you’ll need- 1-2 years of project coordination, traffic, operations, or related experience
- Advertising, marketing, communications, or professional services agency experience preferred
- Strong organizational and time-management skills
- Excellent attention to detail and commitment to follow-through
- Strong verbal and written communication skills
- Ability to collaborate effectively across multiple teams and disciplines
- Proactive problem-solving skills and ability to identify and escalate potential issues
- Ability to work in a fast-paced environment with changing priorities and schedules
- Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
- Experience with Monday.com or another project management/workflow platform preferred
- Interest in agency traffic management, resource planning, capacity management, and project operations
- Bachelor's degree in Business, Marketing, Communications, Project Management, or related field, or equivalent experience
- Must not require immigration sponsorship
- Experience supporting marketing, advertising, communications, or creative agency environments preferred
- Familiarity with project scheduling, resource management, and capacity planning processes preferred
- Experience preparing project reports, dashboards, or workflow metrics preferred
- Knowledge of project management methodologies and best practices preferred
Benefits
Comp & perks- Paid time off (vacation, sick, and floating holidays)
- Parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- 401(k)
- Potential bonus pay subject to ERM's discretion and policies
