Account Manager

ESO

. Manage ongoing relationships and upsell opportunities with existing customers in the EMS healthcare market .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving sales growth within the EMS healthcare market, with a strong focus on upselling and pipeline management. Proven ability to engage stakeholders and deliver compelling sales presentations while meeting and exceeding quotas.

Highest-signal resume keywords

SaaS Direct SellingAccount ManagementSales Pipeline ManagementContract NegotiationLead Generation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingClient-Specific Sales ProposalsQuota AchievementNetworkingSales Presentations

Soft Skills

Team CollaborationAdaptabilityRelationship BuildingCommunication

Industry Keywords

EMS Healthcare MarketFire SectorMilitary ExperienceDecision MakersStakeholder Engagement

About the role

Key responsibilities & impact

Manage ongoing relationships and upsell opportunities with existing customers in the EMS healthcare market
Engage in networking and lead generation activities to grow existing business and develop sales pipeline
Report to the Director of Sales (West)
Manage a sales pipeline for named accounts in the United States
Build and maintain relationships with key client decision makers and industry partners
Educate clients, agencies, and partners on ESO products through meetings and sales presentations
Engage subject matter experts as needed
Develop and progress client-specific sales proposals
Accurately forecast sales opportunities
Lead and support contract negotiations
Manage pipeline and forecasts to drive sales opportunities to closure against a sales quota
Work closely with stakeholders from EMS and Fire sectors

Requirements

What you’ll need

2+ years in SaaS direct selling or account management role
Ability to meet and exceed quotas
A team enterprise sale mentality
Drive and ability to work at a fast-growing company that adapts quickly
Successful background check required for all offers
Bonus: Previous military, EMS or Firefighting experience

Benefits

Comp & perks

Competitive health plans (medical, dental, & vision insurance)
PTO (starting at 20 days) & 12 company holidays
401(k) with company match
Telemedicine service provided by ESO
Savings accounts (FSA, HSA, DCA)
Employee Assistance Program (EAP)
Annual health and wellness reimbursement
Life insurance, disability insurance, and worksite benefits
Paid parental leave, new child program, & flexible parental return-to-work options
Casual office environments and unlimited office snacks and drinks