Truckload Operations Specialist

Estes Forwarding Worldwide

. Track, trace, and monitor Estes Forwarding shipments and update statuses with complete notes .

Posted 11/3/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $16 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in Microsoft Office and job-specific software applications while effectively managing multiple projects and priorities. Capable of maintaining communication with customers and team members, interpreting complex regulations, and supporting operational processes.

Highest-signal resume keywords

Intermediate Proficiency In Microsoft OfficeAbility To Plan And Organize ProjectsAbility To Communicate Shipment RisksAbility To Read And Interpret Regulations1-2 Years Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Flexible Interpersonal StyleAbility To Maintain Performance Under PressureAbility To Develop Collaborative RelationshipsAbility To Write Routine ReportsAbility To Solve Practical Problems

Tools & Technologies

Job-Specific Software ApplicationsWeb-Based Applications

Industry Keywords

C-TPAT ComplianceTSA Security ProceduresTransportation ProcessesBilling ProcessesCustomer Service

About the role

Key responsibilities & impact

Track, trace, and monitor Estes Forwarding shipments and update statuses with complete notes
Provide EFW customers with current and accurate shipment updates
Perform clerical processes supporting transportation, billing, and collection efforts
Monitor web, email, chats, fax, and voicemail for service provider updates
Maintain data for specified customers, markets, products, and processes
Assist coordinators, supervisors, and managers with business needs
Communicate shipment risks to Estes Forwarding Coordinators or Supervisors
Perform miscellaneous functions supporting operations, sales efforts, contracts, and billing
Support and promote company core values
Comply with C-TPAT and TSA security procedures
Perform other assigned duties

Requirements

What you’ll need

Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications
Ability to plan, organize, and manage multiple projects and set priorities
Ability to develop and use collaborative relationships to accomplish work goals
Ability to maintain stable performance under pressure and handle stress acceptably
Flexible interpersonal style to build a cohesive team and facilitate team goals
Ability to read, analyze, and interpret highly complex regulations and procedures
Ability to effectively present information and respond to questions from customers and employees
Ability to read and interpret general business documents
Ability to write routine reports and general business correspondence
Ability to work with peers and communicate basic concepts
Ability to solve practical problems through standardized solutions requiring limited judgment
Ability to follow prescribed and detailed procedures to solve routine problems
Must be eligible to work in the United States
Minimum of a High School Diploma (or equivalent)
1-2 years industry experience preferred
Combination of experience and/or education will be taken into consideration
No licenses or certifications required
Regular attendance required

Benefits

Comp & perks

Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Career growth and development opportunities
Continuous learning environment