Business Analyst, Dispute

ESTREEM

. Join the ECIS Dispute team, responsible for managing disputes on the Group’s legacy platform .

Posted 9/15/2026full-timeToulouse • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing disputes within legacy platforms, with strong analytical skills to define regulatory and business enhancements. Proficient in functional testing, UAT, and collaboration within Agile environments, while maintaining a focus on user impact and sustainable quality.

Highest-signal resume keywords

Master's DegreeFluent French (C2)Strong Knowledge of Open Systems EnvironmentsExperience in Agile EnvironmentKnowledge of REST APIs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaOraclePostgreSQLSQLFunctional TestingUATDB2 Data QueryingAI-Assisted DesignInterface ContractsKafka

Soft Skills

TeamworkCollaborationCuriosityAnalytical SkillsStrong Communication Skills

Tools & Technologies

JiraXrayPostmanSoapUI

Industry Keywords

PaymentsDispute ManagementOperational ReadinessApplication Robustness

Tech Stack

Tools & technologies

JavaKafkaLinuxOracleSQL

About the role

Key responsibilities & impact

Join the ECIS Dispute team, responsible for managing disputes on the Group’s legacy platform
Analyze customer needs and define regulatory and business enhancements
Draft functional and technical specifications
Participate in testing activities
Analyze production and UAT incidents
Recommend improvements to enhance application robustness and reduce recurring costs
Ensure the operational readiness and ongoing maintenance of the Dispute application portfolio
Build expertise in the functional domain and contribute to projects within the Estreem One program
Use AI-assisted design as part of the Estreem One program
Collaborate within an 8-person Dispute team

Requirements

What you’ll need

Master’s degree (engineering, computer science, or equivalent)
At least 5 years of experience in a similar role
Fluent French (C2)
Professional English (B2–C1)
Strong knowledge of open systems environments (Linux, Java, Oracle, PostgreSQL, SQL)
Interest in functional testing and UAT (Postman, SoapUI)
Knowledge of interface contracts, REST APIs, and Kafka
Experience working in an Agile environment
Previous experience in payments is preferred
Knowledge of Mainframe systems (DB2 data querying)
Initial experience with AI is a plus (PRD writing)
Experience using Jira and Xray
Teamwork and collaboration
Curiosity and willingness to learn
Analytical and synthesis skills
Organization and pragmatism
Initiative and autonomy
Availability and responsiveness
Strong verbal and written communication skills
Ability to challenge assumptions and maintain perspective
Product mindset: impact, user focus, and sustainable quality

Benefits

Comp & perks

CET (time savings account) available
SWILE card (meal vouchers)
Sustainable mobility allowance
Employee savings plans: PEE, PERCO, profit-sharing, and employer matching contributions
Up to 10 remote-work days per month, with a maximum of 3 days per week
Management-level position
Open to applicants with disabilities