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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementing and maintaining Epic tools and processes, with a strong focus on revenue cycle information solutions and project management. Proficient in mentoring junior analysts and facilitating communication across departments while adhering to regulatory requirements.
Highest-signal resume keywords
Epic CertificationEpic Subject Matter ExpertRevenue Cycle Information SolutionsProject ManagementProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic ImplementationEpic Workflow ImprovementsSystem AnalysisFunctional Design CoordinationDocumentation Preparation
Soft Skills
Excellent Communication SkillsService OrientedProactive Decision MakingOrganizational SkillsCustomer Service Skills
Tools & Technologies
MS OfficeOutlookExcelPowerPoint
Certifications & Qualifications
Epic Certification
Industry Keywords
Information TechnologyRev Cycle OperationsUser RequirementsInformation Systems Security Policies
About the role
Key responsibilities & impact- Implement complex Epic tools and processes
- Proactively support and maintain assigned Epic modules
- Scope, plan, and deliver customer requests, break-fix issues, and projects
- Serve as the Epic Subject Matter Expert in assigned modules
- Aid decisions on application integration and Epic workflow improvements
- Implement and document consistent Epic builds using best practices
- Take ownership of high-complexity issues
- Develop and document customer requirements
- Analyze, select, design, develop, and implement revenue cycle information solutions
- Develop project work plans and test plans
- Coordinate functional design, interface, conversion, and database specifications
- Evaluate existing systems and analyze alternative approaches for user requirements
- Mentor junior analysts learning the Epic platform
- Guide junior analysts in resolving Epic issues and implementing system changes
- Facilitate communication with user departments, IT staff, and vendors
- Participate in strategic information planning and continuous improvement initiatives
- Lead Epic projects independently
- Coordinate and conduct meetings; prepare agendas and meeting minutes
- Analyze and revise system procedures to resolve complex problems
- Prepare documentation, presentations, and reports
- Maintain knowledge of corporate policies, regulatory requirements, and information systems security policies
Requirements
What you’ll need- Associate degree in computer science, information technology or related field
- Appropriate Epic Certification(s) Required
- Seven years’ experience in Information Technology, Rev Cycle operations, or related field
- Three years’ experience Epic
- Excellent oral and written communication skills
- Service oriented
- Able to work independently
- Proactive and able to make routine decisions independently
- Above average problem-solving skills
- Excellent organizational, time management and customer service skills
- Proficient in MS Office, Outlook, Excel, PowerPoint and other computer applications