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IT Specialist – System Integration
ETL-Gruppe. Support internal customers and tax advisory firms on site and remotely .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Support and System Administration, with a strong focus on Microsoft Environments, including Windows Server and Microsoft 365. Capable of managing technical projects and providing effective solutions to complex IT challenges.
Highest-signal resume keywords
IT SupportSystem AdministrationMicrosoft 365Windows ServerNetwork Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System IntegrationIncident AnalysisHardware InstallationFirewall ConfigurationAntivirus ProtectionAccess ManagementWindows/Linux Server SupportTechnical Project CoordinationDocumentationNetwork Installation
Soft Skills
Problem-SolvingIndependent WorkingReliabilityClear CommunicationCustomer Responsibility
Tools & Technologies
Microsoft Exchange OnlineIP TelephonyFiber-Optic ConnectionsConnectivity Solutions
Certifications & Qualifications
Vocational Training as IT Specialist
Industry Keywords
IT InfrastructureTechnical SupportCustomer ServiceStakeholder CommunicationGerman Language (C2)
Tech Stack
Tools & technologiesFirewallsLinux
About the role
Key responsibilities & impact- Support internal customers and tax advisory firms on site and remotely
- Assess requirements and select suitable hardware and software from the predefined portfolio
- Install, configure, and integrate clients, servers, networks, printers, and other IT components
- Provide 1st- and 2nd-level support
- Analyze incidents and develop fast, sustainable solutions
- Configure and maintain firewalls, antivirus protection, and access and authorization concepts
- Support Windows/Linux servers, Microsoft 365, Exchange Online, Windows 365, IP telephony, and connectivity to the eurodata data center
- Coordinate technical projects such as office relocations, fiber-optic connections, and network installations
- Document supported systems and solutions
Requirements
What you’ll need- Completed vocational training as an IT Specialist for System Integration or a comparable IT qualification
- Initial experience in system administration, IT support, or managing IT infrastructures
- Basic knowledge of network technology
- Good knowledge of Microsoft environments, particularly Windows Server, Active Directory, Microsoft 365, and Exchange Online
- Solid hardware knowledge is an advantage
- Structured, independent, and sustainable approach to problem-solving
- Independent, reliable, and solution-oriented working style
- Willingness to take responsibility for customers and tasks
- Class B driver's license
- Willingness to regularly support customers on site in and around Erfurt
- Confident and professional demeanor
- Clear communication with a range of stakeholders
- Ability to explain complex technical matters clearly and in a solution-oriented manner
- Very good written and spoken German (C2)
Benefits
Comp & perks- Structured onboarding with comprehensive training, designated contacts, and experienced colleagues
- Long-term job security in a crisis-resistant industry
- Varied responsibilities and considerable scope for initiative
- Targeted professional development, internal training, and access to the ETL Academy
- Modern, ergonomic workplace in Erfurt
- Up-to-date IT equipment and all necessary work tools
- Company car
- Flexibility and personal responsibility in organizing the working day
- Independent scheduling of customer appointments where possible
- Structured appointment planning provided by the scheduling team