Community Programs Manager

Etsy

. Own the day-to-day operating rhythm of Etsy’s Employee Resource Group program .

Posted 10/23/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $108,000 - $146,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and employee community engagement, with a strong focus on Diversity, Equity, and Inclusion (DEI) initiatives. Capable of building systems and processes that enhance collaboration and support employee-led communities.

Highest-signal resume keywords

Program ManagementEmployee Resource Groups (ERGs)Diversity, Equity, and Inclusion (DEI)Strong Written CommunicationEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementBudget ProcessesFeedback GatheringPlanning and MilestonesOnboarding Processes

Soft Skills

Collaborative ApproachEmotional IntelligenceService OrientationSound JudgmentNavigating Difficult Conversations

Tools & Technologies

PlaybooksCalendarsTrackersTemplatesCommunication Channels

Industry Keywords

Employee CommunityHRCommunity & BelongingAmbiguity ManagementIn-Person Event Support

About the role

Key responsibilities & impact

Own the day-to-day operating rhythm of Etsy’s Employee Resource Group program
Coordinate ERG lead application, selection, onboarding, training, and transition processes
Partner with ERG leads to translate priorities into plans, milestones, and follow-through
Build and maintain playbooks, calendars, trackers, templates, budget processes, and communication channels
Support high-quality ERG programming and key moments
Help leaders navigate planning, partnerships, and escalations
Create connections across ERGs for idea sharing and mutual learning
Gather feedback, identify patterns and opportunities, and recommend program improvements
Maintain visibility into program activity, decisions, risks, and progress for Workplace and cross-functional partners
Support other Community & Belonging programs as priorities evolve
Report to the Senior Manager, Community & Belonging

Requirements

What you’ll need

3–5 years of experience in program management, employee community, DEI, HR, or a related field
Experience supporting ERGs, employee-led communities, or similar programs
Ability to turn ambiguity into clear plans and build useful systems
High emotional intelligence and sound judgment
Ability to navigate conversations involving identity, belonging, and difficult topics with care and discretion
Collaborative, service-oriented approach
Strong written communication skills for a distributed, global audience
Comfortable working in a changing environment and helping others adopt improved ways of working
Willingness to travel occasionally and provide hands-on support for in-person events, including physical setup
Candidates must be within commutable distance of Etsy’s Brooklyn office or may be considered remotely on a case-by-case basis with occasional office travel

Benefits

Comp & perks

Equity package
Annual performance bonus
Competitive benefits that support you and your family
Visa sponsorship may be available for certain roles and skills