Senior Business Operations Manager, Integrity, Risk, Regulatory Operations

Etsy

. Lead the Integrity, Regulatory, and Risk Operations organization’s operating cadence .

Posted 10/7/2026full-timeBrooklyn • New York • United StatesSenior💰 $156,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and business operations, with a strong focus on leading cross-functional initiatives and improving decision-making processes. Proficient in communication, organization, and risk management within regulatory and compliance environments.

Highest-signal resume keywords

Program ManagementCross-Functional LeadershipRisk ManagementStrategic PlanningAnalytical Partnership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementBusiness OperationsStrategy DevelopmentRisk AssessmentDecision-Making Processes

Soft Skills

Strong CommunicationExcellent OrganizationGood JudgmentInfluencing Without AuthorityAdaptability

Tools & Technologies

Analytics ToolsProject Management Software

Industry Keywords

Regulatory ComplianceRisk ManagementTrust & SafetyPaymentsMarketplace Operations

About the role

Key responsibilities & impact

Lead the Integrity, Regulatory, and Risk Operations organization’s operating cadence
Lead annual and quarterly planning, business reviews, all-hands meetings, leadership meetings, and recurring forums
Prepare agendas, pre-reads, updates, decision materials, recommendations, talking points, and follow-up plans
Track organizational priorities, risks, dependencies, commitments, owners, and outcomes
Improve recurring processes to support faster decision-making and delivery
Provide executive support to the Integrity, Risk, and Regulatory Operations leadership team
Keep leadership commitments moving across multiple teams and workstreams
Lead large cross-functional programs from problem definition through planning, execution, launch, and post-launch improvement
Define program goals, scope, outcomes, owners, success measures, and decision processes
Align priorities, resolve tradeoffs, manage dependencies, and drive execution without formal authority
Partner with Analytics and operational teams to establish baselines and measure results
Identify risks, recommend mitigation plans, and escalate decisions when needed
Report to the Senior Director of Risk, Fraud, & Financial Compliance

Requirements

What you’ll need

Significant experience in program management, business operations, strategy, chief-of-staff, consulting, or a related field
Experience leading complex, cross-functional programs with senior partners and multiple dependencies
Experience in a technology, marketplace, payments, risk, regulatory, compliance, Trust & Safety, or operations environment is helpful
Strong written and verbal communication skills, with the ability to turn complex information into clear recommendations and decisions
Excellent organization and follow-through, while maintaining sight of broader goals
Good judgment when handling sensitive information and navigating ambitious priorities
Ability to influence without authority and work through ambiguity or changing priorities
Experience partnering with Analytics or other technical teams to measure progress and impact
Must be able to work within the applicable U.S. employment and work authorization framework; visa sponsorship may be limited to certain roles and skills

Benefits

Comp & perks

Equity package
Annual performance bonus
Competitive benefits supporting employees and their families
Visa sponsorship may be available for certain roles and skills
Hybrid work arrangement with office attendance once or twice per week, depending on proximity
Occasional travel to the Brooklyn office for remote candidates outside commuting distance