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Etsy

Staff Researcher, Payment Experiences, Pricing

Etsy

. Lead research across complex, ambiguous, and cross-functional problem spaces .

Posted 10/14/2026full-timeBrooklyn • New York • United StatesLead💰 $171,000 - $231,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates deep expertise in research methods and the ability to lead complex problem spaces while synthesizing insights to influence product strategy and business priorities. Skilled in both quantitative and qualitative research, with a strong focus on mentoring and elevating research quality.

Highest-signal resume keywords
Research Methods ExpertiseComplex Problem SolvingBusiness JudgmentQuantitative ResearchQualitative Research

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Research DesignEnd-to-End Research ExecutionData SynthesisResearch Agenda DevelopmentBehavioral Data Analysis
Soft Skills
Skilled CommunicatorMentoringInfluencing Stakeholders
Industry Keywords
Cross-Functional CollaborationCustomer InsightsMarket TrendsProduct StrategyResearch Quality

About the role

Key responsibilities & impact
  • Lead research across complex, ambiguous, and cross-functional problem spaces
  • Define and lead a portfolio of research, prioritizing high-impact customer and business questions
  • Translate insights into recommendations that influence strategy, roadmaps, and product decisions
  • Design and execute foundational and evaluative research end-to-end
  • Connect primary research, behavioral data, market trends, and existing knowledge
  • Partner with Product, Design, Engineering, Analytics, and other teams
  • Synthesize findings across teams and problem spaces
  • Mentor researchers and elevate research quality and practice
  • Report to the Director of Research

Requirements

What you’ll need
  • Deep expertise across research methods
  • Track record of leading complex, ambiguous problem spaces
  • Strong research judgment
  • Ability to develop and prioritize a research agenda
  • Strong business judgment connecting customer needs and behaviors with product strategy, market context, and business priorities
  • Skilled communicator able to influence senior stakeholders and synthesize complexity
  • Comfort operating from hands-on execution to broader direction-setting and mentoring
  • Ability to work with quantitative and qualitative research methods
  • Ability to work within commuting distance of Etsy’s Brooklyn office preferred by the employer

Benefits

Comp & perks
  • Equity package
  • Annual performance bonus
  • Competitive benefits supporting employees and their families
  • Hybrid work arrangement with office attendance once or twice per week depending on proximity
  • Remote candidates outside commuting distance may be considered with occasional travel to the office
  • Visa sponsorship may be available for certain roles and skills