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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise-level client implementations within a B2B SaaS environment, with a strong focus on configuring and deploying solutions, managing client relationships, and delivering effective training. Proficient in utilizing AI technologies and building custom automations and workflows to enhance client engagement and satisfaction.
Highest-signal resume keywords
Enterprise Deployment ExperienceB2B SaaS ImplementationAI Integration ExperienceStrong Communication SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise DeploymentClient ImplementationGAP ConfigurationNavigator ConfigurationCustom Agent DevelopmentAutomation BuildingData Model ManagementAPI IntegrationUser Acceptance TestingAnalytics
Soft Skills
Strong CommunicationHigh OwnershipStakeholder ManagementProblem-SolvingTraining and Mentoring
Tools & Technologies
Euphoric MCPClaude CodeCoworkCursorCodex
Industry Keywords
Enterprise AccountsB2B SaaSClient OnboardingImplementation PlansUser Adoption
About the role
Key responsibilities & impact- Own a portfolio of approximately 1 to 3 enterprise accounts from post-sale handover through implementation, launch, renewal and expansion
- Configure demos and product deployments for new countries and employee populations
- Configure GAP and Navigator for each client
- Build implementation plans and run user acceptance testing
- Manage data and policy-document onboarding
- Handle support and track adoption on live data
- Spend approximately one day per week on client site, with heavier onsite periods around launches and occasional international travel
- Lead discovery and design workshops
- Train client teams on GAP and Navigator
- Design and ship custom agents, automations and workflows using the Euphoric MCP
- Serve as day-to-day client contact
- Write client communications and create decks, QBRs and proposals for senior stakeholders
- Work with product, engineering and design on account-specific features and flows
- Provide product support through specifications, evaluations, prompts, testing and analytics
- Work with Deployed Product Managers, owning client-specific work
Requirements
What you’ll need- 1+ years of enterprise deployment experience
- Experience delivering enterprise-level client implementations in a B2B SaaS environment
- Experience handling difficult stakeholders
- Genuine, intense interest in AI and experience building with Claude Code, Cowork, Cursor, Codex, MCP integrations and agents
- Comfortable with APIs, data models and prompts
- Experience building agents and automations for clients
- Exceptional academic track record from a top university
- Strong A-levels or equivalent
- Strong communication skills, including explaining technical ideas to non-technical audiences and senior executives
- High ownership and ability to follow through independently
- Proven high performance, such as unusually fast promotion, elite sport or music, or national or international academic awards
- STEM degree desirable but not essential
Benefits
Comp & perks- Meaningful early-stage equity
- Private medical insurance with Vitality, including dental and optical
- Pension with Cushon
- Hybrid working from the London office, typically 3 to 4 days a week, with no strong mandate
- Apple MacBook
- Unlimited access to the AI tooling of your choice
- 25 days holiday per year, plus bank holidays
- Regular team off-sites to various cities across Europe
