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Marine Travel Consultant – AOH
Eurasia Travel Network. Arrange and manage domestic and international travel bookings for marine crew members of multiple nationalities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex travel arrangements for marine crew, ensuring compliance with airline policies and travel documentation requirements. Proficient in utilizing GDS systems to facilitate efficient booking and ticketing processes while providing exceptional support across multiple time zones.
Highest-signal resume keywords
Marine Crew Travel BookingsInternational Flight ReservationsGalileo GDSAmadeus GDSAirline Fare Construction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Travel Itinerary CoordinationTicket IssuanceTicket ReissuesRefund ProcessingTravel Documentation RequirementsCost-Effectiveness AnalysisOperational EfficiencyEmergency Travel ManagementVisa-Related Travel RequirementsRouting Restrictions Compliance
Soft Skills
Excellent Communication SkillsAbility to Work IndependentlyTask PrioritizationDeadline ManagementAdaptability in Fast-Paced Environment
Industry Keywords
Marine Travel AgencyMulti-National Crew MovementsAfter-Hours Travel SupportBooking Records MaintenanceService-Level Expectations
About the role
Key responsibilities & impact- Arrange and manage domestic and international travel bookings for marine crew members of multiple nationalities
- Prepare, coordinate, and monitor complex travel itineraries, ensuring cost-effectiveness and operational efficiency
- Handle urgent, last-minute, and emergency travel requirements with minimal supervision
- Issue, reissue, exchange, and refund airline tickets in accordance with airline policies and client requirements
- Provide after-hours travel support to vessels, crew managers, and stakeholders across different time zones
- Ensure compliance with airline fare rules, routing restrictions, and ticketing procedures
- Coordinate crew change travel arrangements while maintaining uninterrupted operational support
- Assist with visa-related travel requirements, transit regulations, and seafarer documentation
- Liaise with airlines, travel partners, agents, and internal stakeholders to resolve travel issues promptly
- Maintain accurate booking records and ensure adherence to company procedures and service standards
Requirements
What you’ll need- Minimum 2 years of experience in a marine travel agency or marine travel environment
- Proven experience handling marine crew travel bookings
- Proven experience handling multi-national crew movements
- Proven experience handling international flight reservations and ticketing
- Strong knowledge of airline fare construction and routing
- Strong knowledge of ticket issuance, reissues, refunds, and exchanges
- Strong knowledge of travel documentation requirements
- Hands-on experience with Galileo GDS
- Hands-on experience with Amadeus GDS
- Excellent communication skills in English (written and verbal)
- Ability to work independently with minimal supervision
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to meet strict deadlines and service-level expectations
- Willingness to work rotational shifts, including weekends and public holidays, as required for after-office-hours operations