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Junior Account Manager – B2B Services
Euro London. Manage and develop an existing portfolio of B2B customers, building long-term relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B customer relationships, driving account development, and executing effective negotiation strategies. Proficient in building long-term client relationships while ensuring high service standards and identifying commercial opportunities.
Highest-signal resume keywords
B2B Customer Relationship ManagementContract NegotiationCross-Selling and UpsellingFluent German and EnglishCustomer-Focused Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementCommercial Proposal PreparationContract RenewalCustomer Retention StrategiesNegotiation Skills
Soft Skills
Relationship BuildingCommunication SkillsProactive ApproachStructured Problem SolvingConfidence in Managing Multiple Accounts
Industry Keywords
Service-Based B2B EnvironmentProfessional ServicesRecruitmentConsultingInsurance
About the role
Key responsibilities & impact- Manage and develop an existing portfolio of B2B customers, building long-term relationships
- Act as the main point of contact for clients, understanding their business needs and ensuring high service standards
- Drive customer retention, contract renewals and account development
- Identify cross-selling and upselling opportunities within existing accounts
- Prepare commercial proposals and support contract and pricing negotiations
- Collaborate with Business Development, Customer Success and other internal teams
- Work closely with international colleagues to ensure a seamless customer experience
Requirements
What you’ll need- Junior level: Ideally 1–2 years of relevant commercial experience, although candidates with strong transferable skills are also welcome
- Account Manager level: Approximately 3–4 years of experience managing B2B customer relationships
- Experience in a service-based B2B environment, such as professional services, recruitment, consulting, insurance or other complex service industries
- Strong relationship-building, communication and negotiation skills
- A proactive, structured and customer-focused approach
- Confidence managing multiple accounts and identifying commercial opportunities
- Fluent German and English (both essential)
- Additional European languages are an advantage
- Willingness to work from the office near Frankfurt three days per week
Benefits
Comp & perks- Additional performance-related bonus
- 30 days of annual leave
- Hybrid working model: 3 days in the office and 2 days remotely
- Free on-site parking
- Health, wellbeing and fitness benefits
- Additional employee benefits and special leave arrangements
- An international working environment with opportunities for internal career development
- A supportive team and exposure to an established global organisation
- 1-month probation period