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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient caseloads, conducting assessments for mental health and substance use disorders, and developing patient-centered care plans. Proficient in crisis intervention, EHR documentation, and coordinating referrals for behavioral health services and community resources.
Highest-signal resume keywords
Patient Caseload ManagementCrisis Intervention SkillsEHR DocumentationBehavioral Health CoordinationPatient-Centered Care Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mental Health ScreeningSubstance Use Disorder AssessmentSocial Determinants of Health AssessmentCare Plan DevelopmentCulturally Competent Case Management
Soft Skills
Outreach and EducationCollaborationCommunication
Certifications & Qualifications
Bachelor's Degree in Social WorkCertified Case Manager (Preferred)
Industry Keywords
Crisis InterventionEHR DocumentationBehavioral Health ServicesVocational RehabilitationHIPAA Compliance
About the role
Key responsibilities & impact- Manage an assigned patient caseload
- Screen for common mental health and substance use disorders
- Assess social determinants of health and develop patient-centered care plans
- Provide ongoing outreach, education, and support to patients and families
- Coordinate internal and external referrals for behavioral health services, substance use treatment, housing assistance, vocational rehabilitation, and community resources
- Reinforce clinical recommendations, medication adherence, lab completion, nutrition guidance, and referral follow-through
- Collaborate with primary care providers and behavioral health professionals
- Conduct in-person and virtual patient check-ins
- Monitor patient progress and changes in health status, including patients on active safety plans
- Use crisis intervention skills, help prevent crises, ensure patient safety, and report risks to the supervisor
- Maintain timely and accurate EHR documentation, case notes, care plans, assessments, and outcome measures
- Track caseload activity, patient follow-up, clinical outcomes, and service linkages
- Complete quarterly patient summaries and submit required data and reports on time
- Participate in caseload consultations and meetings with the program manager
- Collaborate with patients, families, providers, and community partners
Requirements
What you’ll need- Bachelor’s degree from an accredited four-year college or university in social work, psychology, or a human services-related field
- Certified Case Manager preferred but not required
- Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse
- Ability to manage an assigned patient caseload
- Ability to screen for common mental health and substance use disorders
- Ability to assess social determinants of health and develop patient-centered care plans
- Ability to provide culturally competent, strength-based, recovery-oriented case management
- Ability to coordinate behavioral health, substance use treatment, housing assistance, vocational rehabilitation, and community-resource referrals
- Crisis intervention skills
- Ability to maintain accurate EHR documentation, case notes, care plans, assessments, and outcome measures
- Ability to comply with Evara Health, HIPAA, state, federal, and accreditation requirements
Benefits
Comp & perks- 15 days of paid time off each year, with the option to cash out eligible unused PTO
- 10 paid holidays each year
- Additional paid day off to celebrate your birthday
- Medical, dental, and vision coverage
- Free healthcare services at Evara Health for eligible employees and dependents
- Additional benefits and wellness resources
- Employer retirement contributions of up to 4% of salary
- Up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities
- Quarterly incentive programs for eligible employees
- Career growth and advancement opportunities
- Pathways training programs
- Healthcare Management Academy
- Employee picnics, appreciation events, monthly theme days, celebrations, and organization-wide events
- Recognition and opportunities to share your voice