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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM platform management, including hands-on coding in HubSpot and Salesforce, as well as strong capabilities in data architecture, workflow automation, and system integrations. Proven ability to enhance revenue operations through effective product ownership and technical problem-solving.
Highest-signal resume keywords
CRM Platform ManagementCustom Code DevelopmentData ArchitectureAPI IntegrationsTechnical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HubSpot Custom CodeSalesforce ApexSOQLJavaScriptPythonWorkflow AutomationData MigrationSystem InteroperabilityTechnical Debt ManagementChange Management
Soft Skills
Clear CommunicationService MindsetTroubleshooting Skills
Tools & Technologies
CRM SystemsCPQ ToolsAI AgentsLLMs
Industry Keywords
Revenue Data ManagementData IntegrityGovernanceQuote-to-Cash Process
Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Act as product owner of the CRM backlog, working with stakeholders to prioritize requests and deliver enhancements that make revenue teams faster.
- Manage system changes with agentic-forward workflows, using AI to build, test, document, deploy and maintain changes.
- Write and maintain custom CRM code.
- Design and build reliable integrations between the CRM and connected tools such as CPQ and enrichment systems.
- Resolve CRM issues quickly with clear turnaround expectations and a visible request queue, turning recurring issues into lasting fixes.
- Maintain accurate and trustworthy revenue data through data model standards, access controls, validation and monitoring.
- Reduce technical debt across CRM and CPQ implementations.
- Document solutions, configuration, code and procedures.
- Provide technical expertise and hands-on execution for a potential future platform migration.
Requirements
What you’ll need- Hands-on coding ability for CRM platforms, with experience writing custom code in both HubSpot (such as custom code workflow actions, serverless functions and UI extensions) and Salesforce (such as Apex, SOQL and Lightning components), and fluency in languages such as JavaScript, Python and Apex.
- Significant hands-on experience administering, configuring and developing enterprise CRM solutions, with strong grounding in data architecture, workflow automation, permissions and governance.
- Comfort using LLMs and AI agents to develop, test, document, deploy and monitor changes, and to automate routine maintenance.
- Experience as a senior CRM product owner, business systems architect or administrator, with a service mindset toward internal customers.
- Strong experience with APIs, integrations, data migration and system interoperability.
- Working CPQ and quote-to-cash knowledge, including pricing, quoting, approvals and contracts, sufficient to build and support the integrations around a CPQ.
- Strong understanding of technical debt, data integrity, security, testing and change management.
- Ability to independently turn business requirements into maintainable solutions, with strong documentation and troubleshooting skills.
- Responsive, clear communication and comfort supporting users day to day.
Benefits
Comp & perks- Competitive Salary & Equity
- 401(k) Program with Employer Matching
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Commuter Benefits (in office employees only)
- Autonomous Work Environment
- Workplace Setup Reimbursement
- Telecomm Stipend
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In office Perks (in office employees only)
