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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims handling, strategic negotiation, and litigation processes while effectively managing relationships with stakeholders. Proficient in utilizing data analysis and emerging technologies to enhance claim resolution and business outcomes.
Highest-signal resume keywords
Claims Handling ExperienceStrong Analytical SkillsNegotiation SkillsKnowledge Of Litigation ProcessAdjuster Licenses
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Resolution StrategiesCase Summary ReportsData AnalysisRisk InsightsCoverage Position LettersLiability EvaluationStrategic DirectionCase Reserves ManagementTrial AttendancePolicy Construction
Soft Skills
Excellent Communication SkillsOrganizational SkillsCollaborative Mind-SetStrategic ThinkingInfluencing Skills
Tools & Technologies
AI TechnologiesAutomation Tools
Certifications & Qualifications
Adjuster Licenses
Industry Keywords
Insurance IndustryClaims ProcessLegal EnvironmentRegulatory EnvironmentMediationSettlement ConferencesClient RelationshipsBusiness Development
About the role
Key responsibilities & impact- Review and analyze complex coverage issues and prepare coverage position letters
- Investigate, analyze, and evaluate liability and damages to support claim resolution
- Manage and provide strategic direction to outside counsel throughout the life of a claim
- Prepare comprehensive case summary reports for matters involving significant reserves, litigation, or trial activity
- Establish timely and appropriate case reserves based on claim exposure and developments
- Develop and execute claim handling and resolution strategies
- Negotiate and resolve claims in accordance with established authority and business objectives
- Attend trials, mediations, settlement conferences, and other claim-related proceedings as needed
- Partner with underwriters on policy construction and drafting, claim trends, data analysis, and risk insights
- Maintain relationships with insureds, brokers, reinsurers, actuaries, underwriters, and other stakeholders
- Participate in client meetings and industry events supporting client relationships, retention, and business development
- Perform other related duties as assigned
- Use approved AI, automation, and emerging technologies to enhance productivity and business outcomes
Requirements
What you’ll need- 5-7 years of claims handling experience or legal experience
- B.A. or B.S. required; JD helpful but not required
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Strong negotiation and investigation skills
- Ability to think strategically
- Ability to influence others and resolve complex, disputed claims
- In-depth knowledge of the litigation, arbitration, and trial process
- Currently holds or readily can obtain all required adjuster licenses
- Ability to identify and use relevant data and metrics to best manage claims
- Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy
- Ability and willingness to present to senior management and other group settings
- Knowledge of the insurance industry, claims process, and legal and regulatory environment
- Willingness to responsibly use approved AI, automation, and emerging technologies
Benefits
Comp & perks- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- 401k match
- Retirement savings plan
- Paid holidays
- Paid time off (PTO)