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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise sales within BPO and CX, with a strong ability to originate and close new-logo business opportunities. Proficient in developing ROI-based business cases and maintaining relationships with C-suite executives while navigating complex sales cycles.
Highest-signal resume keywords
Enterprise Sales ExperienceBPO/CX Sales ExperienceRelationship-Building CapabilityNegotiation SkillsROI-Based Business Case Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
New-Logo SalesComplex Sales Cycle ManagementDigital Transformation SolutionsAI and Automation SolutionsAnalytics CapabilitiesCommercial ModelsPipeline ManagementForecast AccuracyContracting ProcessesProspecting and Origination
Soft Skills
Executive PresenceCredibility with C-SuiteSelf-Directed AccountabilityExceptional CommunicationRelationship Management
Tools & Technologies
CRM PlatformsProductivity Tools
Industry Keywords
BPOCXCustomer CareTechnology-Enabled ServicesDigital CapabilitiesEmerging TechnologiesMarket OpportunitiesCommercial ModelsEnterprise OrganizationsC-Suite Engagement
About the role
Key responsibilities & impact- Originate, develop, and close new-logo BPO, CX, and technology-enabled transformation opportunities with national and international companies
- Own the end-to-end new-logo sales cycle from target account identification through contracting, closing, and transition to account leadership
- Personally originate opportunities through executive outreach, industry relationships, networking, advisors, partners, conferences, and internal channels
- Build and maintain C-suite and senior decision-maker relationships
- Lead complex, multi-stakeholder enterprise pursuits
- Identify strategic market opportunities and execute targeted go-to-market strategies
- Build and maintain a predictable, qualified pipeline meeting annual new-logo revenue and bookings targets
- Coordinate internal resources across Solutions, Operations, Technology, AI, Finance, Pricing, Legal, Marketing, and Executive Leadership
- Articulate Everise’s BPO, CX, AI, automation, analytics, digital transformation, and technology-enabled customer experience offerings
- Develop ROI-based business cases demonstrating client value
- Deliver executive-level presentations tailored to client challenges and outcomes
- Sell and negotiate FTE-based, transaction-based, consumption-based, and outcome-based commercial models
- Develop differentiated proposals and client presentations
- Maintain knowledge of the competitive BPO/CX landscape, emerging technologies, AI trends, buyer priorities, and commercial models
- Maintain accountability for pipeline progression, forecast accuracy, deal progress, next steps, and CRM discipline
Requirements
What you’ll need- Significant enterprise sales experience within BPO, CX, customer care, digital transformation, technology-enabled services, or a closely related industry
- Direct BPO/CX sales experience strongly preferred
- Demonstrated and verifiable track record of personally originating and closing new-logo enterprise business, including complex, multi-stakeholder opportunities
- Ability to independently prospect, originate, develop, and close new enterprise business without relying primarily on existing accounts, inbound opportunities, or formal RFPs
- Established, current, and relevant relationships with C-suite executives, senior decision-makers, advisors, and/or industry influencers within target markets
- Experience selling transformational solutions and communicating the business value of AI, automation, analytics, digital capabilities, and technology-enabled CX solutions to senior executives
- Experience developing ROI-based business cases and navigating complex procurement, pricing, contracting, security, technology, and legal processes within large enterprise organizations
- Strong executive presence, exceptional prospecting and relationship-building capability, and credibility to engage C-suite and senior executives
- Commercial fluency and strong negotiation skills
- Ability to discuss closed-won performance with specificity
- Comfort operating as a self-directed individual contributor in an entrepreneurial, fast-moving environment with high personal accountability for results
- Willingness to travel extensively
- Proficiency with CRM platforms and standard productivity tools
Benefits
Comp & perks- Discretionary bonus
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- 401(k)
- Paid time off
- Work at home program
