Strategic Account Director

Everly Health

. Serve as senior-level owner and primary client-facing representative for Everly Health Solutions' most strategic enterprise accounts .

Posted 10/14/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in account management and client partnership within the healthcare industry, with a strong focus on strategic growth, contract negotiations, and cross-functional team leadership. Proven ability to develop and maintain executive-level relationships while driving portfolio performance and expansion opportunities.

Highest-signal resume keywords

Account Management ExperienceHealthcare Industry KnowledgeStrategic Growth LeadershipContract Negotiation SkillsCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Growth StrategyPerformance Metrics DefinitionRevenue ForecastingData AnalysisClient Relationship ManagementRenewal NegotiationPopulation Health UnderstandingHealth Plan Quality ProgramsAI UtilizationPresentation Development

Soft Skills

Analytical ThinkingCreative Problem-SolvingResults-FocusedStrong CommunicationSound Judgment

Tools & Technologies

HubSpot

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare EnvironmentC-Suite RelationshipsEnterprise AccountsMulti-Million-Dollar BookExecutive Business Reviews

About the role

Key responsibilities & impact

Serve as senior-level owner and primary client-facing representative for Everly Health Solutions' most strategic enterprise accounts
Build trusted C-suite and VP-level client relationships and position Everly Health as a strategic partner
Own portfolio growth strategy and drive expansion opportunities with Sales
Own renewals and retention, leading commercial and contract discussions with Legal and Finance
Develop and maintain multi-year strategic account plans
Lead executive business reviews presenting performance, insights, recommendations, and upcoming initiatives
Define key performance metrics with clients and ensure SLA-compliant reporting
Forecast account revenue and pipeline monthly and report portfolio performance to the Chief Commercial Officer
Collaborate with Project Management, Implementation, Clinical, Product, and Operations to deliver programs on time, scope, and budget
Serve as executive escalation point for complex client issues and lead mitigation plans through resolution
Bring client needs into product and commercial roadmaps
Present account strategy, performance, and risks to the Chief Commercial Officer and Everly Health Solutions leadership
Share best practices as a senior resource for the Commercial team

Requirements

What you’ll need

8-10 years of account management, client partnership, strategy or commercial leadership experience in the healthcare industry required
Bachelor's Degree required; business or science related field preferred
Experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus
Track record of owning and growing a multi-million-dollar book of enterprise business across multiple strategic accounts
Demonstrated success managing executive-level client relationships and leading renewal and expansion negotiations
Highly analytical, strategic thinker and data driven, with creative problem-solving ability
Proven ability to lead cross-functional teams internally and externally without direct authority
Results-focused and self-motivated, with a flexible and entrepreneurial mindset
Deep understanding of the healthcare environment and ability to identify, evaluate, and capture new business opportunities
Ability to leverage and use AI with fluency and understanding
Exceptional executive presence, strong verbal and written communication, and presentation development skills
Strong commercial acumen, including contract, pricing, and negotiation experience
Ability to manage multiple high-stakes priorities under pressure
Proven ability to develop and sustain strong internal and external relationships
Sound judgment and diplomacy with clients and internal teams
Familiarity with HubSpot a plus