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Account Executive, Supplier Services
Eversource Energy. Develop and maintain strong working relationships with Gas & Electric Supplier accounts in Massachusetts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing supplier relationships and contract negotiations while effectively analyzing regulatory impacts and business opportunities. Strong ability to lead teams and communicate with various organizational levels to enhance supplier satisfaction and operational efficiency.
Highest-signal resume keywords
Supplier Relationship ManagementContract NegotiationQualitative And Quantitative AnalysisTeam LeadershipCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementBusiness Relationship DevelopmentProblem ResolutionSupplier Enrollment ProcessRegulatory AnalysisRetail Access Strategy ImplementationRevenue MonitoringEDI CertificationService Contract AdministrationData Analysis
Soft Skills
Strong Communication SkillsDetail OrientationNegotiating SkillsMulti-tasking AbilityInterpersonal Skills
Tools & Technologies
OMNISAPComputerized Business Systems
Industry Keywords
Gas And Electric SupplierSupplier TrainingRegulatory DocketsSupplier ConferencesGovernmental Agencies
About the role
Key responsibilities & impact- Develop and maintain strong working relationships with Gas & Electric Supplier accounts in Massachusetts
- Manage the supplier enrollment process, including EDI certification, supplier training, and service contract negotiation
- Resolve problems and identify individual supplier account needs
- Administer supplier contracts
- Identify profitable business opportunities and negotiate for Company resources
- Participate in supplier-related working groups and regulatory dockets
- Plan, develop, implement, and administer Retail Access strategies
- Coordinate company resources to deliver services and resolve supplier-account problems
- Monitor revenues and costs associated with supplier services and report results
- Participate in contract negotiations between competitive suppliers and the distribution company
- Arrange EDI testing and supplier certification with Information Technology
- Lead troubleshooting for supplier issues and escalated complaints
- Manage supplier customer satisfaction through regular meetings with supplier representatives
- Develop new products and services and increase account penetration
- Analyze proposed state legislation, regulations, and administrative policy for organizational impact
- Act as Company liaison between suppliers, governmental agencies, and other distribution companies
- Provide docket administration for supplier-related regulatory proceedings
- Conduct supplier conferences
- Manage sensitive relationships with senior-level business executives
- Represent the Company at local and regional working, regulatory, and technical meetings
Requirements
What you’ll need- Bachelor’s degree, or the equivalent work experience
- Advanced degree is preferred
- Three (3) plus years of related experience, preferably in account or relationship management
- Ability to develop and manage business relationships
- Ability to act as a key liaison and work effectively with various organization levels within and outside of the Company
- Ability to gather and analyze information to identify and resolve process and quality issues
- Strong detail orientation and ability to be thorough and precise
- Qualitative and quantitative analyses
- Team leadership skills
- Strong spoken and written communication skills
- Strong negotiating skills
- Strong customer service orientation
- Ability to multi-task and shift among multiple priorities simultaneously
- Strong functional understanding of computerized business systems
- Experience with OMNI and SAP highly desired
- Applicants must be able to work at least three days in the office, including Tuesdays and Wednesdays, and up to five days in the office if needed
- Applicants requiring visa sponsorship to start employment with Eversource will not be considered
Benefits
Comp & perks- Hybrid schedules for certain roles
- Potential incentive
- Competitive total rewards program
- Emergency Restoration assignment and associated employee support during emergencies