Communications Lead, Creative Services and Brand

Eversource Energy

. Serve as an ambassador for Creative Services and independently manage projects from intake through delivery .

Posted 11/2/2026full-timeUnited StatesSenior💰 $110,170 - $122,410 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, creative strategy, and stakeholder communication, with a strong focus on delivering high-quality outcomes across diverse projects. Proficient in managing vendor relationships and utilizing Creative Services technologies to enhance project execution.

Highest-signal resume keywords

Project ManagementCreative StrategyMicrosoft 365 ProficiencyAdobe Creative Cloud KnowledgeVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCreative StrategyVendor ManagementBudget ManagementDigital CommunicationsPrint ProductionMultimedia DeliverablesCreative Design PrinciplesTypographyFile Preparation

Soft Skills

Strong Customer Service OrientationEffective CommunicationRelationship BuildingOrganizational SkillsCoaching and Mentoring

Tools & Technologies

Microsoft 365SharePointTeamsPowerPointWordExcelFormsAdobe Creative CloudAudiovisual TechnologiesMeeting Support Processes

Industry Keywords

Creative ServicesCorporate CommunicationsBrandingMarketing CommunicationsProject Tracking SystemsCross-Functional TeamsStakeholder ConsultationProcess ImprovementAsset ManagementEmergency Storm Assignment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as an ambassador for Creative Services and independently manage projects from intake through delivery
Act as a strategic communications partner by providing consultation, project management, resource coordination, creative strategy, and execution support
Collaborate with internal clients, leadership, and external vendors to deliver project deliverables
Manage project intake and prioritization, stakeholder consultation, communication guidance and planning, meeting facilitation, vendor coordination, process improvement, asset management, and Creative Services technologies and systems
Define project scope, objectives, deliverables, and timelines through client consultation
Provide project advice, schedules, updates, guidance, and direction within Company design standards
Liaise with Information Technology on meeting technologies, event production, audiovisual requirements, and communications initiatives
Coordinate hardware, software, and technology needs for Creative Services and Video Production teams
Coordinate vendors, purchase orders, specifications, scheduling, and project intake/workflow administration
Facilitate project meetings, document requirements and action items, communicate project specifications, manage schedules, and ensure timely milestone delivery
Lead development, implementation, and continuous improvement of intake processes, project tracking systems, team resources, and collaboration platforms
Provide cross-functional departmental support as business needs and project priorities require
Coach and mentor team members
Build relationships within Communications, lead cross-disciplinary projects, and coordinate shared work efforts
Communicate issues, impediments, and status updates to Communications management
Manage external creative service contractors and ensure effective delivery of creative support across Eversource departments

Requirements

What you’ll need

Bachelor’s degree in communications, Graphic Design, Communications/Marketing, Project Management, Business Administration, or a related field required
Eight (8) to ten (10) years of experience in creative services, corporate communications, project management, branding, marketing communications, or a related field
Advanced proficiency with Microsoft 365 applications, including SharePoint, Teams, PowerPoint, Word, Excel, and Forms
Working knowledge of Adobe Creative Cloud applications
Experience supporting both PC and Mac operating environments
Strong project management and organizational skills with ability to manage multiple projects simultaneously
Knowledge of creative design principles, typography, branding, digital communications, print production, and multimedia deliverables
Understanding of printing methods, production specifications, and file preparation requirements
Ability to communicate complex information clearly and effectively to diverse audiences
Strong customer service orientation and ability to build productive relationships across all organizational levels
Experience working with executive leadership and cross-functional teams
Demonstrated accountability and ownership of projects from initiation through completion
Knowledge of audiovisual technologies, systems, and meeting support processes preferred
Experience managing vendors, budgets, purchase orders, and procurement activities preferred
Must be available to work emergency storm assignment as required
Must be available to travel between MA/CT/NH as necessary
Must be able to support occasional early morning, evening, or event-related activities as needed
Must be able to manage multiple competing priorities in a fast-paced environment while maintaining high-quality work, effective communication, and strong customer service

Benefits

Comp & perks

Hybrid work schedule for eligible roles
Work-life balance support
Potential incentive eligibility
Competitive total rewards program
Emergency Restoration assignment compensation/role support may apply