IT Associate Business Solutions Analyst, Level 2

Eversource Energy

. Serve as a liaison between assigned business areas and IT .

Posted 10/5/2026full-timeUnited StatesJuniorMid-Level💰 $91,450 - $101,610 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis, including the ability to translate business requirements into functional specifications and optimize business processes. Proficient in Agile methodologies and tools, with strong analytical and communication skills to facilitate collaboration between IT and business stakeholders.

Highest-signal resume keywords

Business Analysis SkillsAgile MethodologyProcess OptimizationMicrosoft O365 ProficiencyIT Strategy Consultation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisRequirements GatheringFunctional Specification DevelopmentTechnical Requirements TranslationApplication Development MethodologiesCurrent/Future State Process ModelingFinancial ModelingBudgetingWorkflow AnalysisUser Documentation Development

Soft Skills

Analytical ThinkingProblem SolvingOrganizational SkillsTime ManagementCommunication Skills

Tools & Technologies

Microsoft TeamsMicrosoft OneDriveMicrosoft WordMicrosoft ExcelMicrosoft OutlookJira

Certifications & Qualifications

ECBACCBACBAPAACCFLBACPREPMI PBASAFe POPM

Industry Keywords

Utility Industry ExperienceBusiness Domains KnowledgeIT Standards and ControlsEmergency Restoration AssignmentsProcurement Events

About the role

Key responsibilities & impact

Serve as a liaison between assigned business areas and IT
Understand business goals and objectives and collaborate with business and IT partners
Collect, clarify, and translate business requirements into functional and technical requirements
Collaborate on conceptual solution design options with IT architects, technical staff, and business clients
Anticipate and define requirements for new or enhanced products, services, and optimized business processes
Consult on IT strategy and planning, workflow and process design, and product solution development
Lead and contribute throughout the application lifecycle for development projects
Lead meetings and communications between IT and the assigned business area
Lead or oversee workflow analysis for requirements identification
Evaluate business processes, identify improvement areas, and facilitate solution development and implementation
Capture, analyze, and document business and user requirements and user stories
Participate in IT roadmap development
Ensure solutions meet business needs and requirements
Monitor industry activities and pursue independent learning
Review business processes and help develop functional optimization strategies
Develop user documentation, manuals, training materials, and job aids as needed
Assist with application development and support activities and coordinate internal, external, and business stakeholders
Create capital project business cases and estimates and present them to the PMO and Finance
Assess enhancement requests for value and completeness
Lead or contribute to Business Priority Council meetings
Participate in procurement events such as RFPs/RFIs and support statements of work

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Three to five years demonstrated application of Business Analysis skills
Business and general system knowledge
Ability to quickly learn new applications, processes, and procedures
Exposure to multiple technologies and application development methodologies
Knowledge of one or more business domains
Understanding of business process analysis and current/future state process modeling
Understanding and knowledge of IT standards and controls
Excellent analytical thinking, problem solving and business process optimization skills
Excellent written and verbal communication skills
Excellent independent planning, organizational and time management skills
Competency in Microsoft O365, Teams, OneDrive, Word, Excel, and Outlook
Knowledge of Agile methodology and associated tools such as Jira is highly desired
Knowledge of financial and cost models, and budgeting
Ability to manage competing priorities and follow through on commitments
Must be available to work emergency restoration assignments as required
Must be available to travel between MA/CT/NH as necessary
Applicants requiring visa sponsorship to start employment with Eversource will not be considered
Prior utility industry experience is a plus
Listed certifications include ECBA, CCBA, CBAP, AAC, CFLBA, CPRE, PMI PBA, and SAFe POPM

Benefits

Comp & perks

Hybrid work schedule eligibility
Potential incentive
Competitive total rewards program
Emergency restoration assignment compensation/participation as part of employment