IT Business Solutions Analyst – Field Mobility

Eversource Energy

. Serve as a liaison between assigned business areas and IT .

Posted 11/3/2026full-timeBerlin • Connecticut • United StatesMid-LevelSenior💰 $114,970 - $127,740 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis, including the ability to translate business requirements into functional specifications and optimize business processes. Proficient in collaborating with IT and business stakeholders to develop solutions that meet organizational goals.

Highest-signal resume keywords

Business Analysis SkillsBusiness Process AnalysisIT Service Management (ITSM)Agile MethodologyStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ModelingRequirements GatheringFunctional Specification DevelopmentSolution DesignProject ManagementFinancial ModelingProcess OptimizationUser Story DocumentationWorkflow AnalysisApplication Development Methodologies

Soft Skills

Analytical ThinkingProblem SolvingCommunication SkillsOrganizational SkillsTime Management

Tools & Technologies

Microsoft O365TeamsOneDriveWordExcelOutlookJiraVSTSAgile Applications

Certifications & Qualifications

IIBA ECBACCBACBAPAACIQBBA CFLBAIREB CPREPMI PBASAFe POPM

Industry Keywords

Utility Industry ExperienceDemand Management Best PracticesIT Standards and ControlsProcurement EventsEmergency Restoration Assignments

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Serve as a liaison between assigned business areas and IT
Understand business-area goals, objectives, and needs
Collaborate with IT partners to resolve issues and suggest business solutions
Collect, clarify, and translate business requirements into functional and technical requirements
Collaborate on conceptual solution designs with IT architects and business clients
Anticipate and define requirements for new or enhanced products, services, and optimized processes
Consult on IT strategy and planning, workflow and process design, and product solution development
Lead throughout the application lifecycle for small and large development projects
Lead and facilitate meetings and communications between IT and business areas
Lead or oversee workflow analysis for requirements identification
Evaluate business processes, identify improvements, and facilitate solution development and implementation
Capture, analyze, and document business and user requirements and user stories
Participate in IT roadmap development
Champion improvements to business and IT processes
Ensure solutions meet business needs and requirements
Monitor industry activities and pursue independent learning
Review business processes and develop functional optimization strategies
Contribute to user documentation, manuals, training materials, and job aids
Facilitate application development and support activities, coordinating internal and external development groups with the business
Develop capital project business cases and estimates and present them to the PMO and Finance
Assess enhancement requests for value and completeness
Lead or contribute to Business Priority Council meetings
Participate in procurement events, including RFPs and RFIs, and support statements of work

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Five (5) to eight (8) years demonstrated application of Business Analysis skills
Business and general system knowledge
Ability to quickly learn new applications, processes, and procedures
Exposure to multiple, varied technologies and application development methodologies
Participation in a large project
Knowledge of one or more business domains and how domains relate to solutions
Business process analysis and current/future state process modeling
Knowledge of IT service management (ITSM), specifically demand management best practices and controls
Knowledge of IT standards and controls
Ability to collaborate with business and technical roles and influence stakeholders at different management levels
Excellent analytical thinking, problem solving, and business process optimization skills
Excellent written and verbal communication and persuasion skills
Independent planning, organizational, and time management skills
Competency in Microsoft O365, Teams, OneDrive, Word, Excel, and Outlook
Knowledge of Agile methodology and tools such as Jira, VSTS, and/or other Agile applications highly desired
Knowledge of financial and cost models and budgeting
Ability to balance long-term and short-term solution implications
Ability to manage competing priorities and follow through on commitments
Ability to lead small high-performing teams
Prior utility industry experience is a plus
Must be available for emergency restoration assignments
Must be available to travel between MA, CT, and NH as necessary
IIBA ECBA, CCBA, CBAP, or AAC; IQBBA CFLBA; IREB CPRE; PMI PBA; or SAFe POPM listed certifications

Benefits

Comp & perks

Hybrid schedules for eligible roles
Potential incentive
Competitive total rewards program
Emergency restoration assignment compensation may apply as part of employment responsibilities