FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Supervisor, Electric Distribution Dispatch – Rotating Shifts
Eversource Energy. Supervise the 24/7 Dispatch System Operations Center staff .
Posted 9/17/2026full-timeDorchester • Massachusetts • United StatesMid-LevelSenior💰 $130,990 - $145,540 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising dispatch operations, coordinating emergency response, and managing electric distribution systems. Proficient in switching and tagging procedures, with strong planning and organizational skills to ensure safe and efficient operations.
Highest-signal resume keywords
Electric Distribution System OperationsSwitching And Tagging ProceduresProject And Schedule ManagementEmergency Response CoordinationPC-Based And Mainframe Applications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electric Utility ExperienceTransmission And Distribution System DesignSafety Standards KnowledgeTrouble Management ToolsWork Management ToolsLoad MonitoringSCADA SystemsClearance And Permission IssuanceOutage Management System (OMS) AnalysisDistribution System Reporting
Soft Skills
Effective CommunicationSupervisory SkillsAbility To Function Under StressOrganizational SkillsTeam Coordination
Tools & Technologies
Microsoft WordMicrosoft ExcelMainframe ApplicationsPC-Based Applications
Industry Keywords
Emergency Restoration24/7 Shift RotationLabor Contracts KnowledgeEversource OperationsRegional Storm Restoration
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Supervise the 24/7 Dispatch System Operations Center staff
- Plan, coordinate, direct and supervise switching and tagging activities
- Write, check and issue clearances and permissions
- Monitor loads, voltages, SCADA, substations and system alarms
- Supervise dispatch of Eversource personnel to outage, trouble and emergency calls
- Coordinate activities with Electric Service, Electric Field Operations and other Eversource departments
- Serve as switching director when assigned
- Receive and analyze OMS outage and non-outage events and trouble calls; initiate corrective action and dispatch personnel
- Direct corrective action and communicate system problems and restoration progress to relevant personnel
- Support emergency disaster plans and regional storm restoration
- Prepare, disseminate and maintain regional operations center records and reports
- Coordinate Eastern MA Black Start and emergency load shedding
- Support the Manager and/or Senior Supervisor with shift workload, system configurations and risk preparation
- Train new dispatchers, including OMS instruction and switching and tagging procedures
- Operate PC-based and mainframe applications
- Coordinate dispatch activities with Eversource personnel and external utilities, government agencies and other parties
- Plan and schedule shift coverage while ensuring safe, reliable and cost-controlled distribution system operations
- Review distribution system events and ensure proper reporting
- Communicate updated policies and procedures and ensure compliance
- Supervise safe and efficient restoration of distribution system outages
Requirements
What you’ll need- Bachelor’s degree in Engineering, Business Administration or related discipline plus five (5) years of qualifying experience; OR Associate degree in Engineering, Business Administration or related discipline plus seven (7) years of qualifying experience; OR minimum of nine (9) years of qualifying experience
- Five (5) or more years of related electrical utility experience
- Knowledge of utility Transmission and Distribution system design, operations, maintenance, construction principles and practices, safety standards and business processes
- Planning and organizational skills, project and schedule management skills, including computerized trouble, work and materials management and scheduling tools
- Thorough knowledge of switching and tagging procedures
- Thorough knowledge of electric distribution system operations
- Working knowledge of labor contracts
- Knowledge of PC-based and mainframe applications, including Microsoft Word and Excel
- Ability to function under stress of emergency situations for extended periods
- Ability to communicate and work effectively with organizational levels and external parties
- Ability to analyze electric distribution system problems and act accordingly
- Ability to effectively supervise and direct the work of others
- Must successfully pass required pre-employment assessments
- Must be available for 24/7 shift rotation coverage
- Must be available for emergency restoration assignments and travel between MA/CT/NH as necessary
- Eversource will not offer immigration-related sponsorship; applicants requiring visa sponsorship will not be considered
Benefits
Comp & perks- Potential incentive
- Competitive total rewards program
- Emergency Restoration assignment compensation may apply as part of the role