Admissions Advisor I

Everspring

. Communicate with prospective students via phone, chat, SMS, and/or email .

Posted 11/3/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $55,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and customer service within an educational context, effectively guiding prospective students through the admissions process while maintaining strong communication and relationship-building skills.

Highest-signal resume keywords

Consultative Sales ExperienceCustomer Service SkillsBachelor's DegreeStudent Database ManagementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Admissions Process GuidanceProgram KnowledgeForecasting Data AnalysisTime ManagementDatabase Tool Management

Soft Skills

Relationship BuildingCollaborationTrust CultivationAdaptabilityFeedback Implementation

Tools & Technologies

Student Database Tool

Industry Keywords

Prospective StudentsConsultative ApproachEducational GoalsProgram DifferentiatorsOnline Environment

About the role

Key responsibilities & impact

Communicate with prospective students via phone, chat, SMS, and/or email
Demonstrate subject matter expertise within the assigned program
Assist and guide prospective students through the admissions process to help determine program fit
Cultivate relationships with potential students while building trust and rapport
Provide program knowledge and consultative guidance to support meaningful education decisions
Manage and update the student database tool to track student progress and maintain a clean pipeline
Track and monitor student movement through the application process and guide students to meet deadlines
Provide accurate forecasting data to admissions management
Maintain consistent communication with potential students throughout the application process
Serve as a member of a collaborative, team-oriented department
Demonstrate mastery of multiple programs and familiarity with competitor program information
Articulate program differentiators and the value of Everspring-supported programs
Provide timely and appropriate information in response to student interest
Apply a consultative sales approach
Attain satisfactory student satisfaction survey scores and call observation scores

Requirements

What you’ll need

Bachelor's Degree from an accredited institution
0 to 2 years of consultative sales, customer service, or recruiting experience in an online environment
Ability to work non-standard shift for student support coverage (7-4, 8-5, 9-6, 10-7, 11-8, 12-9)
Ability to work overtime when business needs require it (3-4 times per year during program deadlines)
Ability to communicate effectively, both orally and in writing
Effectively represent partner on recorded webinars
A passion for education and desire to help students achieve their educational goals
Demonstrate ability to execute consultative and customer service relationship
Demonstrated ability to manage time effectively with multiple priorities
Ability to implement feedback from manager through call coaching sessions then generate positive results
Strong collaboration with other cross-functional teams

Benefits

Comp & perks

Hybrid work arrangement
Parental leave
Health insurance
FSA
HSA
Dental
Short-term and long-term disability
401k with an employer match vested immediately
Generous PTO plan that accrues with tenure
Professional development
Paid parental leave program
Tuition reimbursement program
Pet insurance