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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating operational processes into functional requirements and workflows, with strong analytical skills for investigating data discrepancies and validating system outputs. Proficient in application testing, documentation, and training users on new functionalities.
Highest-signal resume keywords
SQL ProficiencyAdvanced Excel SkillsUser Acceptance Testing CoordinationFunctional Requirements TranslationHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MappingWorkflow DocumentationAcceptance Criteria DevelopmentTest Case DevelopmentRoot Cause Analysis
Soft Skills
Clear Communication SkillsProblem-Solving SkillsCollaboration with Stakeholders
Tools & Technologies
JiraConfluenceAPIsAnalytical Tools
Industry Keywords
Healthcare AdministrationPharmaceutical ContractingRebate OperationsHealth Plan OperationsNDC CodesHCPCS Codes
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Partner with business and technical teams to understand and prioritize operational needs
- Translate needs into functional requirements, user stories, acceptance criteria, workflows, data mappings, and system specifications
- Develop detailed understanding of medication contracting processes and operational workflows supported by assigned applications
- Document current- and future-state workflows and identify opportunities to improve efficiency, data quality, and user experience
- Collaborate with developers and vendors to ensure delivered functionality meets approved requirements
- Prioritize application enhancements based on business value, operational impact, dependencies, and implementation effort
- Define data requirements, validation rules, business rules, and source-to-target mappings
- Use SQL, Excel, and other analytical tools to investigate data issues, validate application behavior, and reconcile system outputs
- Plan and support application testing, including test cases, expected results, test data, user acceptance testing, regression testing, and release validation
- Document defects, investigate root causes, and work with technical teams through resolution and retesting
- Create and maintain application guides, process documentation, data definitions, training materials, and release communications
- Train business users and support teams on new workflows and application functionality
- Help ensure applications maintain appropriate access controls, approval workflows, auditability, and documentation
Requirements
What you’ll need- 5+ years of experience as a Systems Analyst, Business Systems Analyst, Product Analyst, or in a similar role supporting complex business applications
- Bachelor’s degree in information systems, business, healthcare administration, data analytics, or a related discipline, or equivalent professional experience
- Experience translating operational processes into functional requirements, workflows, data mappings, user stories, and acceptance criteria
- Experience developing test cases, coordinating user acceptance testing, documenting defects, and validating system releases
- Strong analytical and problem-solving skills, including investigating data discrepancies and validating system outputs
- Advanced Excel skills and working proficiency with SQL
- Ability to interpret detailed business rules, contracts, pricing terms, or financial requirements
- Experience working with software developers, data engineers, product managers, business stakeholders, and external vendors
- Clear written and verbal communication skills for documenting complex requirements and explaining processes to technical and non-technical audiences
- Preferred: experience in healthcare, pharmacy benefits, pharmaceutical contracting, rebate operations, health plan operations, or related areas
- Preferred: familiarity with healthcare product and drug reference data, including NDC and HCPCS codes
- Preferred: experience with contracting, pharmaceutical RFP proposal management, financial, pricing, or operational workflow applications
- Preferred: experience with APIs, structured data files, secure file transfers, or system integrations
- Preferred: familiarity with Agile product development and Jira and Confluence
- Preferred: experience supporting applications in regulated environments with privacy, security, access-control, and audit requirements
Benefits
Comp & perks- 100% employer-paid medical, dental, and vision premiums for teammates
- 50% employer-paid medical, dental, and vision premiums for dependents
- 401(k) match of 100% of teammate contributions up to 5% of salary, subject to IRS limits
- Flexible vacation policy with no minimum or maximum amount of vacation per year
- Generous paid parental leave for birth and non-birth parents
- Additional variable compensation
