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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational performance management through effective communication and relationship-building with third-party suppliers and drivers. Proficient in data analysis and problem-solving to enhance operational efficiency in a fast-paced environment.
Highest-signal resume keywords
Operational Issue ResolutionData Analysis Using ExcelEffective Communication SkillsRelationship Building with SuppliersProactive Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryBasic Data ManipulationOperational Performance MonitoringRoot Cause AnalysisRoute Planning
Soft Skills
Ability to Work Under PressureProactive ApproachEffective Relationship Management
Tools & Technologies
Microsoft OfficeExcel
Industry Keywords
OOH MI ReportsKPI MonitoringClick & Collect OperationsSupplier Management
About the role
Key responsibilities & impact- Distribute hourly, daily and weekly OOH MI reports internally and to external suppliers
- Use performance data and in-day KPIs to identify issues and resolve them directly with providers where possible
- Proactively work with suppliers and drivers to resolve in-day operational issues
- Escalate issues through appropriate operational teams when intervention or additional support is required
- Maintain live action trackers to identify and monitor root causes throughout the week
- Investigate individual shop or locker problems, driver compliance, capacity challenges and route planning opportunities
- Work closely with third-party suppliers to maintain and improve operational performance
- Support seven-day working as ASDA Click & Collect volumes are introduced
Requirements
What you’ll need- Excellent communication skills across a range of channels
- The ability to work effectively under pressure in a fast-paced environment
- A good working knowledge of standard Microsoft Office tools
- Confidence using Excel for data entry and basic data manipulation
- A proactive approach to identifying and resolving operational issues
- The ability to build effective working relationships with third-party suppliers and drivers
