Client Coordinator

ExamWorks

. Service inquiries from clients, physicians, nurses, or client representatives .

Posted 9/29/2026full-timeRemote • Florida • United StatesJunior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong paralegal experience in Florida, with proficiency in Microsoft Office Suite and adherence to HIPAA regulations. Capable of managing client inquiries, maintaining confidentiality, and performing clerical duties efficiently under pressure.

Highest-signal resume keywords

Paralegal ExperienceHIPAA ComplianceMicrosoft WordClerical DutiesExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing (40 W.P.M.)Data EntryDocument ManagementClient Information VerificationDatabase Management

Soft Skills

Ability to Work IndependentlyTime ManagementPrioritizationAdaptabilityAttention to Detail

Tools & Technologies

Microsoft OutlookMicrosoft ExcelFax MachineCopierScanner

Industry Keywords

Client InquiriesQuality AssuranceConfidentialityState and Federal RegulationsClerical Experience

About the role

Key responsibilities & impact

Service inquiries from clients, physicians, nurses, or client representatives
Respond to questions, report status requests, concerns, and information requests
Enter and retrieve client or claimant information using systems and databases
Maintain daily contact with the QA department regarding workflow and pending report status
Contact providers for assignments and update the database
File and archive open and closed cases
Verify client information and document client-specific guidelines in the system
Work independently and with team members to address questions, document activity, and return cases promptly
Direct calls to other departments as needed
Perform clerical duties including typing, filing, emailing, and proofreading
Assist with customer complaints and quality assurance issues
Notify management of report issues or concerns
Ensure practices comply with state and federal safety and legal regulations
Perform other duties as assigned

Requirements

What you’ll need

Applicants must have paralegal experience in the state of Florida
High school diploma or equivalent required
Minimum one-year clerical experience; equivalent combination of education and experience preferred
Paralegal experience
Knowledge of general computer, fax, copier, scanner, and telephone use
Knowledge of Microsoft Word, Outlook, Excel, and the Internet
Ability to be trained on and adhere to HIPAA regulations and compliance standards
Qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and management directions accurately
Exceptional communication skills
Ability to work independently, prioritize work, and use time efficiently
Ability to maintain confidentiality
Ability to stay focused under normal or heavy distractions
Ability to work well under pressure or stressful conditions
Ability to manage change, delays, or unexpected events appropriately
Ability to follow company policies and procedures

Benefits

Comp & perks

Competitive benefits (medical, vision, dental)
Paid time off
401k
100% remote work
No travel required