Client Coordinator

ExamWorks

. Service and promptly respond to inquiries from clients and representatives regarding questions, report status, concerns, and information requests .

Posted 9/29/2026full-timeRemote • Florida • United StatesJunior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong paralegal expertise with a focus on client communication, case management, and adherence to HIPAA regulations. Proficient in clerical tasks and maintaining confidentiality while ensuring compliance with state and federal regulations.

Highest-signal resume keywords

Paralegal ExperienceHIPAA ComplianceClerical SkillsExceptional Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Paralegal ExperienceClerical SkillsTyping (40 W.P.M.)Case ManagementData EntryDocument VerificationQuality AssuranceWorkflow ManagementConfidentiality MaintenanceRegulatory Compliance

Soft Skills

Exceptional Communication SkillsAbility to Work IndependentlyTime ManagementAttention to DetailAbility to Work Under Pressure

Tools & Technologies

Microsoft WordMicrosoft OutlookMicrosoft ExcelInternetFax MachineCopierScannerTelephone Operation

Industry Keywords

Client CommunicationCase FilingQuality AssuranceState and Federal RegulationsConfidentiality

About the role

Key responsibilities & impact

Service and promptly respond to inquiries from clients and representatives regarding questions, report status, concerns, and information requests
Enter and retrieve client or claimant information using appropriate systems and databases
Maintain daily contact with the QA department regarding workflow and pending report status
Contact providers for assignment and update databases
File and archive open and closed cases
Verify client information and document client-specific guidelines and rules in the system
Work independently and with team members to address questions, document cases, and return cases promptly
Direct calls to other departments as needed
Perform clerical duties including typing, filing, emailing, and proofreading
Assist with customer complaints and quality assurance issues
Notify management of report issues or concerns
Ensure practices comply with state and federal safety and legal regulations
Perform other assigned duties

Requirements

What you’ll need

Paralegal experience in the state of Florida
High school diploma or equivalent required
Minimum one-year clerical experience; or equivalent combination of education and experience preferred
Knowledge of general computer, fax, copier, scanner, and telephone operation
Knowledge of Microsoft Word, Outlook, Excel, and the Internet
Ability to be trained on and adhere to HIPAA regulations and compliance standards
Qualified typist with a minimum of 40 W.P.M.
Ability to follow management instructions accurately
Accuracy, thoroughness, responsibility for quality, and initiative to identify improvements
Exceptional communication skills
Ability to work independently, prioritize work, and use time efficiently
Ability to maintain confidentiality
Ability to stay focused under normal or heavy distractions
Ability to work well under pressure or stressful conditions
Ability to manage change, delays, or unexpected events appropriately
Ability to follow company policies and procedures
Monday to Friday availability, 8:30am–5:00pm EST

Benefits

Comp & perks

Medical, vision, and dental benefits
Paid time off
401k
Fast-paced team atmosphere
Equal opportunity employment