Client Coordinator

ExamWorks

. Service inquiries from clients, physicians, nurses, or client representatives .

Posted 9/15/2026full-timeRemote • Oregon • United StatesJunior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in clerical tasks, including data entry, document management, and customer service, while adhering to HIPAA regulations and maintaining confidentiality. Exhibits strong communication skills and the ability to work independently or collaboratively in a team-oriented environment.

Highest-signal resume keywords

Clerical ExperienceHIPAA ComplianceMicrosoft WordMicrosoft ExcelExceptional Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryTyping (40 W.P.M.)Document ManagementFilingProofreading

Soft Skills

Attention to DetailTime ManagementTeam CollaborationProblem SolvingInitiative

Tools & Technologies

Microsoft OutlookFax MachineCopierScannerTelephone

Industry Keywords

Client ServiceQuality AssuranceConfidentialityState and Federal RegulationsWorkflow Management

About the role

Key responsibilities & impact

Service inquiries from clients, physicians, nurses, or client representatives
Respond to questions, report status requests, concerns, and general information requests
Enter and retrieve client or claimant information using systems and databases
Maintain daily contact with the QA department regarding workflow and pending report status
Contact providers for assignments and update the database
File and archive open and closed cases
Verify client information and document client-specific guidelines in the system
Work independently and with team members to address questions, document cases, and return cases promptly
Direct calls to other departments as needed
Perform clerical duties including typing, filing, emailing, and proofreading
Assist with customer complaints and quality assurance issues
Notify management of report issues or concerns
Follow state and federal safety and legal regulations
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Minimum one year clerical experience
Knowledge of general computer, fax, copier, scanner, and telephone functions
Knowledge of Microsoft Word, Outlook, Excel, and the Internet
Ability to be trained on and adhere to HIPAA regulations and compliance standards
Qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and management directions accurately
Accuracy, thoroughness, responsibility for quality of work, and initiative to identify improvements
Exceptional communication skills
Ability to work independently, prioritize work activities, and use time efficiently
Ability to maintain confidentiality
Ability to promote a positive team-oriented environment
Ability to stay focused under normal or heavy distractions
Ability to follow company policies and procedures

Benefits

Comp & perks

Medical insurance
Vision insurance
Dental insurance
Paid time off
401(k)