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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance processes, ensuring compliance with ERISA and state mandates while maintaining high standards in clinical documentation and peer review. Proficient in medical terminology and capable of effectively managing customer complaints and quality assurance issues.
Highest-signal resume keywords
Active RN/LPN Nursing LicenseQuality Assurance ReviewsMedical Terminology KnowledgeClinical ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceClinical DocumentationMedical TerminologyArithmetic CalculationsTyping Speed (40 W.P.M.)
Soft Skills
Attention to DetailIndependent WorkTime ManagementConfidentiality Maintenance
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookFax MachineScanner
Certifications & Qualifications
Active RN/LPN Nursing License
Industry Keywords
ERISA CompliancePeer ReviewClinical CitationsProvider CredentialsCase Reports
About the role
Key responsibilities & impact- Perform quality assurance reviews of peer review reports, correspondence, addendums, and supplemental reviews
- Ensure clear, concise, evidence-based rationales support recommendations and determinations
- Verify client instructions, specifications, questions, clinical citations, references, report quality, and company standards are satisfied
- Confirm appropriate board specialty review and accurate documentation in case reports
- Verify peer reviewer attestations and absence of conflicts of interest
- Ensure provider credentials and signatures are included in final reports
- Identify report inconsistencies and contact peer reviewers for clarification or correction
- Assist with customer complaints and quality assurance issues
- Ensure compliance with ERISA, state mandates, client specifications, and company policies
- Advise management on consultant quality, availability, and compliance
- Promote efficient use of company resources
- Participate in required educational and training activities
- Perform other assigned duties
Requirements
What you’ll need- Active RN/LPN nursing license required
- Graduate of an accredited nursing program or related medical experience
- Minimum of two years clinical or related field experience, or equivalent combination of education and experience
- Bachelor's degree preferred
- Strong knowledge of medical terminology, anatomy and physiology, medications, and laboratory values
- Ability to perform arithmetic calculations involving whole numbers and decimals and compute rates and percentages
- Qualified typist with a minimum of 40 W.P.M.
- Ability to operate a computer, fax, copier, scanner, and telephone
- Knowledge of Microsoft Word, Outlook, Excel, and the Internet
- Excellent English usage, grammar, punctuation, and style
- Ability to follow instructions accurately
- Ability to work independently, prioritize work, and use time efficiently
- Ability to maintain confidentiality
Benefits
Comp & perks- Fully remote work
- Medical, vision, and dental benefits
- Paid time off
- 401k
- No travel required
