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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Salesforce Sales Cloud, Service Cloud, and CPQ, with a strong focus on managing complex integrations, configurations, and compliance with ISO 27001 and GDPR. Proven ability to lead cross-functional initiatives and drive platform enhancements while ensuring data quality and operational sustainability.
Highest-signal resume keywords
Salesforce Sales Cloud ExpertiseSalesforce Service Cloud ExpertiseSalesforce CPQ ExperienceISO 27001 Compliance KnowledgeProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationFlow AutomationData Model ManagementReportingIntegrations ManagementRelease ManagementRoot-Cause AnalysisIncident ManagementQuote-To-Cash ProcessesApplication Support
Soft Skills
Stakeholder ManagementProject Management
Tools & Technologies
AgentforceEinsteinRevenue CloudJiraConfluence
Certifications & Qualifications
Salesforce Certifications
Industry Keywords
GDPREU AI ActISO 27001Enterprise ApplicationsComplex Enterprise Environments
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own Salesforce end-to-end and act as a senior subject-matter expert for business and technical stakeholders
- Drive the Salesforce roadmap, major enhancements, integrations and transformation initiatives
- Provide expertise across Sales Cloud, Service Cloud and CPQ, including complex quote-to-cash processes
- Translate and challenge business requirements and design scalable, maintainable and secure solutions
- Provide L2/L3 support, complex troubleshooting and root-cause analysis
- Manage Salesforce configuration, Flow automation, data model, roles, permissions, reporting and data quality
- Manage integrations, releases, testing and operational handovers
- Identify technical debt, risks and opportunities to improve automation, usability and platform adoption
- Evaluate Agentforce and other Salesforce AI capabilities and support controlled introduction where valuable
- Manage selected enterprise applications across evaluation, implementation, operation, optimization, renewal and retirement
- Evaluate applications based on business fit, architecture, integration, security, compliance, cost and operational sustainability
- Manage software vendors and implementation partners, including renewals and commercial evaluations
- Lead cross-functional application initiatives with business teams, IT, Security and external partners
- Ensure managed applications comply with ISO 27001, GDPR and relevant EU AI Act requirements
Requirements
What you’ll need- Master’s degree in Information Technology, Computer Science, another science-related field, Management, Business Administration or a comparable discipline
- Minimum 8 years of substantial Salesforce experience in complex enterprise environments
- Deep expertise in Salesforce Sales Cloud and Service Cloud
- Salesforce CPQ and quote-to-cash process experience
- Proven experience leading Salesforce implementations, integrations, transformation initiatives or major platform enhancements
- Strong hands-on knowledge of Salesforce configuration, Flow, data model, permissions, reporting, integrations and release management
- Strong experience with application support, incident management and root-cause analysis
- Knowledge of ISO 27001, GDPR and EU AI Act in the context of AI-enabled enterprise applications
- Strong stakeholder and project-management capabilities
- Fluent English, written and spoken
- Relevant Salesforce certifications are preferred
- Experience with Agentforce, Einstein or other Salesforce AI capabilities is preferred
- Experience with Revenue Cloud / Revenue Cloud Advanced or Omni-Channel is preferred
- Experience with Jira and Confluence is preferred
- German language skills are preferred
Benefits
Comp & perks- End-to-end ownership of one of Exasol’s most important enterprise platforms
- Opportunity to shape the Salesforce roadmap and commercial processes
- Deep involvement across Sales Cloud, Service Cloud, CPQ, integrations and automation
- Exposure to Agentforce and Salesforce AI
- Opportunity to lead significant Salesforce initiatives with high autonomy
- Ownership of additional enterprise applications across their lifecycle
- Close collaboration with senior stakeholders across an international organization
- Hybrid working model with flexible home office days