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Customer Service Representative – French, German
exciting AG. Responsibly handle customer inquiries by phone and in writing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities with a focus on effective communication and documentation. Proficient in both written and spoken French and German, with additional English language skills as an advantage.
Highest-signal resume keywords
Customer SupportStrong Communication SkillsFluent in FrenchFluent in GermanFlexible Availability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ReliableCommittedFriendly
Industry Keywords
Customer InquiriesDocumentationInternational Team
About the role
Key responsibilities & impact- Responsibly handle customer inquiries by phone and in writing
- Carefully document the outcomes of customer interactions
- Provide knowledgeable and friendly customer support
- Work independently as part of a motivated international team
Requirements
What you’ll need- Enjoy speaking on the phone and supporting customers
- Flexible, reliable and committed, with availability to adapt to varying schedules
- Strong communication skills
- Very good written and spoken French and German
- English language skills are an advantage
Benefits
Comp & perks- Comprehensive onboarding, along with regular training sessions and workshops
- Exciting long-term career and development opportunities within a flat organizational structure
- Flexible full-time and part-time work arrangements for an excellent work-life balance
- Home office opportunity
- Private health insurance
- 22 days of paid vacation